Jay is a very kind man and wonderful representative of Uhaul... as well as an apparently-excellent body shop!
Lisa M.
Auto Body Unlimited
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Simi Valley, CA 93065
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The online pick up is a NIGHTMARE! It never works! This is my 3rd time renting from you in the last 2 years. I ALWAYS have to call to get someone to help. Either your site is down or takes forever to load and then sends you to the wrong page! The person on the phone is helpful, but when it takes 45 minutes longer then expected, it can be stressful if you are supposed to meet people to help you move. This has happened every time. I show up early too! This time you did not have the truck I order so you had to give me a bigger one. This truck was filthy! At least it had gas though. The last truck I rented from you barely had gas enough to get to a station! Returning the truck is ridiculous as well. The website is terrible and slow! Also the instructions at the place say to one thing but your web site says something else! Get it together!
Laura M.The vehicle was filthy and the windshield was so covered in bugs and wiper streaks that I could barely see when other cars headlights shined on it. As soon as I arrived home, I washed the cab of the truck and thoroughly cleaned the windshield and mirrors. Also, I ordered furniture blankets and a dolly for the move. none of the items were in the truck. I documented the missing items at pickup and drop-off. The blankets were removed from my final bill, but the $7 dolly charge remained. Overall, I like the app for pickup and drop-off, as it greatly extends access to the vehicles.
DONOVAN D.Owner was very pleasant and attentive
Raid Y.The owner of the shop was very impatient and seemed like he did not want to be bothered. I understand that the "required" use of a smartphone is supposed to help streamline things, but I would rather rent a U-haul from a human person than from my own phone. Over-all, very poor customer service from both Auto Body Unlimited and from U-haul.
Sean Q.