The mileage and gas were way off. There was no one there to help. The app took nearly an hour to check out. Bad overall. Will consider a different company next time.Alison O.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Skokie, IL 60077
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 1,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The location was closed and I could not pick up the vehicle. I was charged for a van that I wasn't able to use. This was a terrible experience and wasted two hours of my time.Matthew M.
Interior of van was swept clean but had mud residue on the floor mats. I don't consider that clean. If I had a more critical need I would have rejected the rental. Otherwise my experience was acceptable.Patrick M.
This location was an absolute NIGHTMARE to work with. We arrived 20 minutes before our reservation, but ended up leaving 20 minutes AFTER our reservation. No one was at the location to help us, so we had to work with U-HAUL over the phone to get the keys and check in, which was a long and tedious process that involved a lot of waiting. The location also reported the WRONG mileage (about 200 more than what it actually was), which made it difficult to check in online because we didn't want to lie. We received absolutely ZERO assistance from the location, both checking in and out. I would rather take 70 trips in my one car moving in than ever renting from this location again. I am very disappointed.Olivia S.
Location listed as open until 2pm on Saturdays, and we assumed we would simply arrive at the reservation time, walk in, confirm the reservation details and get keys like any vehicle rental because we were never told otherwise or given any instructions. Arrived at location to find it locked, nobody inside, phone number to the location disconnected(!), and another UHaul customer standing in the parking lot just as confused on what to do. With all these circumstances (especially disconnected phone), it looked like we had been scammed, and we were ready to just cancel the reservation and try to make due with our own vehicles. Called customer service and Monica was extremely helpful and nice, but process to get keys and into the rental overall took ~45 minutes (time that was part of the rental period and not budgeted for when deciding how long to rent). We should have been informed ahead of time that we would need to do self service and what we would need to do that (phone with internet service and camera, downloaded app and account set up, 3rd party to call for confirmation (after a 10 minute wait), how much time to allow, etc).Robert H.