Over priced. Dirty van inside and out. Over $250 for 6 hours. Insane!
PAUL F
Spanish Fork Point S Tire and Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Spanish Fork, UT 84660
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The inside of the box truck was wet and looked like it had been used to haul yard waste
Roger ETruck was dirty - in the cab and in the bed. POCK mark on the windshield and windshield wipers needed to be replaced. Receipt estimated charges to be around $39 - but it states that $100 were actually charged to my debit card. This was not my usual experience when I've used U-Haul before.
KENT VProcess was super smooth, the workers were friendly and laid back. Truck worked great.
KENNETH DI reserved my moving truck to be picked up on a Sunday, when your office is closed. I was assured that the U-Haul app would make the truck rental process easy, even though the office was closed. I am sorry to report my rental experience was not a good one. When I showed up at the office, there was no truck waiting for me. I did not know I had to go behind the building to hunt for my truck out in the muddy field. The app did not tell me this. Then when I successfully found the truck the app told me to find the key lockbox. But the app did not say where this key lockbox is located. So I hunted all through the cab of the truck and the back of the truck and the back of the office building looking for the mysterious key lockbox. Hiking all around the muddy field. Eventually I found the key lockbox back around the front of the building, nowhere near the location of the truck. You could greatly simplify this process by having reserved truck pulled around to the front of the building to be picked up. Or, to have the app tell people to go out in the muddy fields behind the building to hunt for the trucks. And then the app should also tell customers to hike back through the mud back to the front of the office building to find the key lockbox located on the front side of the building. Doing these very simple things would be exceptionally helpful for your customers. On a separate note, the per mile charge for using the trucks is ridiculously high. It is false advertising to say the truck costs $19.95 per day for local moves but then I ended up getting charged over $180 for my rental. Bait and switch at its worst.
Matthew W