I am just waiting for my refund for my rental truck because I didn't take the storage unit so I was told that I would be getting some money back on my rental truck thank you Karen GunterKaren G.
Moving Truck Rental in Spartanburg, SC at TCB Automotive & Towing
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Spartanburg, SC 29301
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2 Average Customer Rating
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Have dropoff at different location!GAYLYN L.
They charged meEduardo L.
Truck had not been clean. Items were left from previous customer in the front and back.Latarchia S.
Nice staff. Great truck. Thank you.Donald L.
I had to come to the location twice to do a mobile pickup and I had to contact customer service both times. I have completed a mobile pick up from a different location and did not have any trouble. I was completely disappointed. Then I wanted to extend my reservation for additional hours since I only booked for 12 hours. I was going to be charged $58 for an extension which was not even 24 for an entire reservation then another $20 if I allowed a check in to happen on Monday by a representative. I declined, I at least figured by all the trouble I went through was that I could get a free extension because I'm pretty sure no one was renting the truck on Sunday morning from that location. When I lifted the door on the back of the truck, there was a belt and some cover left inside which I took a picture of, so that wasn't fully clean. Overall just disappointed with this reservation. Probably will not use U-haul again. Thank youLaconda E.
Although everything went smooth with the pickup, it's nestled in a neighborhood and I feel like the location is just too out off of a main road.Darlene M.
The area did not seem safe, and I was dropping off on a Sunday morning.Glenda B.
The only issues I had was the online app of return. It wouldn't let me return so I just left the keys in the drop box at the location.Larry L.
Nobody was there so i could not drop the uhaul of so of crouse they charged me because they didnt see where i dropped it off...i put it in a drop box that was not checked and i got charged for no gas in the teuck but i was told you only put the gas that was in there back which was noneronald K.
Truck was filthy and smelled horrendous. No inspection was done with us no explanation as nation of buttons...nothing. would not use this location againsusan R.
I wasn't aware there wouldn't be any attendant at the site. Also upon my return there were lots of pics to take and the neighborhood is not the safest or well lite. I will choose another location next time but the truck was fine.beverly M.
No one on site available to provide service. The telephone number I was given was to an off-site dispatch service. It took three call to get to a dispatcher who would help me. All were rude and seemed bothered to have to take my call or provide service. Location and business appeared shady.Danny F.
They charge me for fuel level that's not far. Bcoz I make sure when I drop of u haul .the fuel level is the way the they give me I m not satisfied with that charge on me. That's a wrong way to make money from u guys..Viral P.
The tow service was a dirty yard with junk cars but the office was fine. Hard to find the door to the businessHelen K.
Not friendly at drop off or helpful and it took 2 days for me to receive a final receipt after speaking with the area sales manager.Sierra M.
Overall, I have several issues with this equipment order, but they mainly concern the online reservation process, U-Haul's customer service representatives' knowledge of services, or the lack there-of, and the value of services offered by U-Haul. The only qualm I have with TCB Automotive and Towing, is the location in which the business operates. On 7/26/18, I reserved a 9ft moving van for the morning of Sat 7/28, with plans to use it to move 2 tables, that were too long for my Nissan Sentra, to a location in my neighborhood, where we were holding a yard sale. I did not really want to spend $35.00, just to move the tables but I decided that the truck would help simplify, what was already anticipated to be stressful and busy day, and was justified for $35. I received confirmation of the reservation, made for Sat 7/28 @ 5:00am at a U-haul rental location, which is only .02 miles from my home, for 8 hours of use. The rate was $19.95 plus .79 per mile. Which in the end I figured that we may accumulate a whooping 7 miles on the odometer so I wasn't too worried. Next day, Friday @ 4pm, I received a message stating that the location I "reserved the equipment" actually did not have the van or anything comparable available so I would have to drive to another facility to pick up the vehicle. At this point in the day I was at work, for a restaurant during our Friday night dinner service, so I took an emergency break to make a call to U-Haul customer service to see what was going on . I called and was placed on hold for approx.8-10 minutes, only to be told that there was nothing available anywhere near my preferred location and that the nearest place that I could pick up the van was "4 miles" from my home. I really didn't have any other options, at this late time, so I accepted the reservation for the following morning at 5 am at this location. When I arrived to pick up the rental at 5 am, the facility that at the customer service representative had transferred my "reservation" to, was not the 4 miles that she had quoted me but 8.1 miles (one way), and in addition to being very secluded and pitch black at 5 am, it was also not a location that offered 24 hour pick-up. SERIOUSLY? How does that even happen? How do you reserve something for someone at a place that doesn't even offer or have availability of what you are attempting to sell? So I had to call U-Haul at 5am to figure out what in the world I was supposed to do, and was, yet again, sent to another location that would be able to "accommodate" my needs, but at this juncture there was nothing else I could do. I was scheduled to have my sale set-up at 8:30 that morning and I needed something larger than my car to move stuff. So in effort to cut this long story short... the next facility I was sent to was located 9 miles from home, in the worst part of Spartanburg, SC that I have encountered since moving to the area, and I was mortified, but again, nothing I could do. FiKelly S.
The online check-in process was horrible. The worst thing in customer service ever.Valentina D.
Extra Charges were not told and fuel fee when the tank was filledAshley P.
The owner/operators were very mEan and rude. The equipment was no well maintained, the checklist was not gone over prior to exiting. It was an overall horrible experience. They made no secret that dealing with Uhaul and it's processes was aggravating and ghat they only carried inventory to be able to tow for Uhau.Jerry S.
I walked around to the back of the building because that was where the entrance was, and stood at the counter for 5 minutes or more because the lady was on her phone. When she did acknowledge I was there she told me that the guy that handles the uhaul was not in. She called the man and he said just drop it out front that there was nothing for me to sign or anything. I thought this was strange so i took pictures of the vehicle in front of the building from all angles so that they couldn't say we damaged it or didn't return it which is exactly what happened. I received an email saying i did not return the uhaul. Don't do business with this location. They are very unprofessional and lazy!Julie K.
I dropped off three different pieces of equipment at three separate times of day and never saw a human.tom M.
No help at all. Told they close at noon. Contacted me the next day and claimed I had wrecked a door, after walking around and stating everything was fine. Wanted to settle for cash?Richard H.