This was not the original pick up for our uhaul, we made reservations on Jan 22, 2021 and last minute on Feb 11, 2021 they switched us to this location. The truck cab was dirty inside. We had reserved an appliance dolly and this location did not have one. We had to drive to the original location we reserved at and they had no dollies, they referred us to another location. We added all these miles on our reservation that were not necessary and we paid for them. We could not spend that time looking for the dolly so we could not move our washer and dryer.Susan R.
Moving Truck Rental in Spring Lake, NC at Ray Road Auto Parts
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Spring Lake, NC 28390
(Off Hwy 210)
Services dans cet établissement :
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Spring Lake, NC 28390
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Employee inspectionDavid P.
The only suggestion I would make is that more information is given on properly hooking up and tightening the equipment.Karen M.
I have nothing but compliments. Everything was great!Bryan K.
Always a pleasure...!!Nubian H.
Only problem we had is the truck pulled hard to the right if you let go of the steering wheel. so you had to keep the wheel turned to the left to go straight down the road.Debra A.
Nothing wrong with the lcostion, uhaul did not take one license saying it was not a valid license when it clearly was. They should either have actual people that know what they are doing behind the desks or say you don't take certain states that you clearly can't read a valid drivers license.Mercedes Angelic B.
Get it Right !Frank D.
Recommended to someone 1/20/2020. They enjoy it as well. The Gaddis Family.Earl G.
Make easier taker equipment to another uhaul facilityDaniel S.
Great serviceDanny T.
They went above what was expected to get a truck to meet my requirements Thank youDanny T.
The staff at Ray Road were extremely helpful. They ensured the equipment was properly secured as well as ensured I felt safe driving. I would recommend this location to family and friends.Elizabeth N.
The Crew at this location were the most professional and friendly I have ever experienced.Jerry S.
It had racist Confederate flag on display. Obviously not friendly to all Americans.James S.
Check to much sure that customers has all the equipment before leaving other then that I love that young lady's customers skill great job.veronica W.
Awesome people! Will be using this location anytime I need a U-Haul in the area!Brice B.
The location wasn't open, so I have no opinion... good or bad. I am thankful they accepted the trailer whereas the original place I was supposed to drop off told me when I arrived that they had no room for a trailer, so I had to find Rays Auto on my own to drop it off, which was inconvenient to me. But that isn't on Ray's, that was the other place.jacqueline P.
This isn't an issue with this establishment, but with Uhaul customer support as a whole. I tried to change my drop off location only to be told that it couldn't be done. I was told I can drop off my trailer to any Uhaul dealer, but the dealer might charge a 'wrong location fee'. I went to a local drop off location that differed from the one I originally chose and was told that I could drop of there, but the fee would be double the rental. I rented the trailer for $388.00. Uhaul should make the process of switching drop off locations a better experience and not extort customers out of money just or needing to change a drop off point.Terence W.
Very friendly and helpful. Easy pickup in and out quickly. The young girl there very friendly and knowledgable.Paula H.
Nice and helpful woman working there. Courteous and helpful giving me the number needed to call uhaul. She was wonderful and very pleasant.Paula H.
Location was closed at the time that I dropped off the trailer.Kenton B.
Great Service!!!Kenneth T.
Great customer serviceRobert F.
Ashley was courteous, professional, and knowledgeable. She went above and beyond with customer service during a challenge I had with a local storage unit. I would definitely use this location again.Michael S.