Customer service was really goodDIANA H.
Moving Truck Rental in Spring, TX at Kleinwood Storage LLC
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Spring, TX 77379
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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We tried to drop the truck off at this location. The office was closed we did not make it in time to be able to talk to them directly. So we quickly called the office number left a detailed message who we are and why we choose the location. It was the closet to our house. We did not hear back from them. We received a email that we where three days over due. Meanwhile we where only one additional day. When a customer does his due diligence to return the truck promptly how Is it my problem that a registered uhaul location does not have a staff to listen to messages. And it's a simple check In. We will be using Penske from now on.Douglas J.
Explain to your clients how to used the tow dolly and how to install it to the front tires of your vehicle.Andres P.
Super clean. I love the digital checkout and return. Can't be it! They were even available on Easter Sunday.JOSHUA G.
Easy fast and efficient friendlyCesar G.
Mobile check in software is not user friendly. Good idea but major glitchesBarbara E.
No problem, needed a truck for local move. All was good.Russell M.
Awesome experience.Stephen R.
The gentleman was super nice and informative.Michael W.
U-Haul, you need to review your rates, I can rent a tandem axle trailer for $200 a week, you're charging more than that for the one day.Charles H.
The drop off location was changed several times. After I was told I could drop the truck off at the nearest location to where I was moving. I reserved the truck weeks in advance, and the pick up location was changed also. This was just a horrible experience.Patricia G.
Nothing. Will use again ThanksDenny P.
Courteous and friendly service provided by the location manager.NEEL J.
No improvement necessary. Great customer service!KEN S.
Location was clean, customer service good.Jason D.
Picked up the truck at noon. Drove it back to my house. Could not open the padlock (partly my fault as the key was correct). Drove back to the location at 12:45. Sign on door said back by 2pm. Called many times just rolled to voicemail. People showed up at 2:30pm.NIGEL C.
Better signposting to help find the locationBarclay H.
Received a BOGUS bill that is completely FALSE and I am going to report it a FRAUD to my bank if not refunded ASAP! The trailer was returned at 5:30PM on the same day 8/4 just 2-hours later because I could not use it for what I intended to move. I called the 800-# to let them know I returned it early actually expecting not to be charged at all but instead receive a completely FAKE bill stating it was returned today 8/7 at 1:57P!Thomas N.
Great experience with these folks, highly recommend!LA C.
The business model you are using is broken for renting out trucks during non business hours. It is silly to take a reservation and tell people they can pick up whenever they choose and then apologize and make excuses because your systems/processes are not designed to really make it happen. Other than this I was very satisfied with the overall experience.W.A. C.
Nothing. Super nice and willing to help :)Olivia S.
Vehicle was missing step to cab, cut my leg on the sharp edge of metal frame the first time I exited. Twice the engine did not slow after removing my foot from the accelerator petal and applying the brake. The first time was a near miss when the car in front of me braked. However, I was told that this particular vehicle just came back from having maintenance performed.Michael P.
Brian was very friendly and helpful. Only thing didn't like is that had to pay a mileage fee and for gas.Chris S.
For having a near monopoly and not acting like it is very gratifying to do business with you. Thank you.,Steve G.
Check engine light was on in the truck along with an unfamiliar caution light was also on.Daniel B.