Nothing customer service is very good
JOSE F.- Massachusetts MA
- Springfield
- 01103
Moving Truck Rental in Springfield, MA at U-Haul Moving & Storage of Downtown Springfield
88 Birnie Ave
Springfield,
MA
01103
Services dans cet établissement :
Pour nous contacter
88 Birnie AveSpringfield, MA 01103
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage du vin
One-Way and In-Town Local Rentals in Springfield, MA 01103
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Excellent location and excellent people working there. I was in and out in no time. Thank You!
Rene L.- Rating:
- 1.0
Still no deposit back
JOSE P.- Rating:
- 4.0
Exelent service and good atention....
MISAEL I.- Rating:
- 4.0
Have checking out up and running.
Stephen R.- Rating:
- 5.0
Fast service good place
Jonathan V.- Rating:
- 5.0
None it was above my expectations
LOUIS F.- Rating:
- 3.0
No complaints about the location, only about U-haul itself. I have never had an easy experience while renting from U-haul and will refrain from using them in the future. For a company that rents equipment, their ability to manage inventory is almost too bad to believe.
TAYLOR R.- Rating:
- 3.0
Not the location we originally reserved. When we picked up the truck we asked what the drop off location address was as it was blank on the paperwork and we were told we could return it anywhere that was close to where we were going. When we were ready to return the truck we looked up UHaul locations on the web and went to the closest one. The attendant told us to drop the key in the dropbox and check out online...not very helpful. When we tried to checkout online it said we had to be at a different location. Could not get the keys back so we drove in our car to the other location. Waited in line a half hour before an employee offered to help. She was not sure what to do so a few minutes later she referred us to a second employee who told us to go get the truck and bring it there. Explained keys were in drop box and attendant there couldn't get them. Finally after being there for an hour the manager came over to help us.
Peter S.- Rating:
- 1.0
Was overcharged charged extra miles for gas just a terrible experience
Anthony B.- Rating:
- 5.0
Good
FRANCIS T.- Rating:
- 5.0
Even while not in tow mode the truck had some issue going in gear. Staff was great and this was my second time using this location in the last week. Great staff!
LEVI R.- Rating:
- 5.0
Dat was very professional and pleasant to work with at Bernie Ave in Springfield ma highly recommend
Louis F.- Rating:
- 5.0
Radically different experience with this facility vs. the ones we frequent in Gaithersburg & Germantown MD. Very professional, clean, and zero issues picking up the vehicle. This place should be the flagship model for all of U-Haul. I can't praise them enough.
Joseph C.- Rating:
- 5.0
They was excellent with there services
Shaunna G.- Rating:
- 3.0
Vehicle had such a strong odor of cigarettes I had to leave the windows down the entire rental period, trash was left in vehicle and steering wheel had a sticky residue. In the current pandemic we are in I would have thought vehicle cleanliness would have been one of your priorities. Will most likely look elsewhere for my next rental need.
Aaron G.- Rating:
- 5.0
Best customer service with a smile.
CARLOS R.- Rating:
- 5.0
Buena atención al cliente
JOSE R.- Rating:
- 5.0
Very friendly staff
ROBERT G.- Rating:
- 5.0
Very professional service. Clean, fast, easily accessible.
CARMEN Z.- Rating:
- 5.0
Simple..which is a must during a moving day. The truck was ready and clean. Booking was simple also. We rented a dollie which was used only once...but I am so happy we had it. I highly recommend Uhaul...
Karen I.- Rating:
- 5.0
When I returned the van there was a big sign that said to wait in the truck and someone would come out to check it in. I waited and noone came out so I called. They said "oh, you don't have to wait, just come inside". Please remove the sign or just let us know that we don't have to sit there.
Steven H.- Rating:
- 5.0
Ordering online was simple but having to answer “ No Thanks “ to not needing other products or service was annoying. My mother first tried to order the truck but got confused thinking she was doing something wrong because it asked her about needing a storage unit. I went in for her to reserve the truck and realized she was in the right place but needed to click on No Thanks. I can see how someone would get lost on the site when just trying to reserve 1 particular thing.
Shane B.- Rating:
- 5.0
In regdards to the cleanlines....I must say that the windsheild was filthy. Windshield washer helped a little, but from the inside they need cleanded badly. Otherwise will definatly use this locaiton again.
Jeffrey H.- Rating:
- 4.0
My trailer hitch required a sleeve, U-Haul should carry those as we had to run to an auto supply place to buy one and wait until they opened and that delayed our start time for an hour. I purchased my hitch from the U-Haul location in Northampton, MA and was never told/advised that I might need a sleeve and I had the vehicle we towed with at the time of that purchase so that I would get the correct hitch. Thanks
Kathleen M.