Scott was knowledgeable and professional. I would definitely use this location again if the need arises.Susan H.
Moving Truck Rental in Springfield, VT at Black River Kwik Stop
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Springfield, VT 05156
Services dans cet établissement :
- Lun - mar : 8h am à 5h pm
- Mer : 8h am à 12h pm
- Jeu - ven : 8h am à 5h pm
- Sam : 8h30 am à 12h pm
- Dim : 8h am à 11h am
Heures d'ouverture spéciales
- 4/13/2021: 8h00 am - 2h00 pm
- 4/14/2021: Fermé
- 4/16/2021: 8h00 am - 4h00 pm
- 4/18/2021: Fermé
- 4/21/2021: Fermé
- 4/25/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Springfield, VT 05156
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great customer service - working through what my actual moving need was, rather than just taking an order.Robert F.
The fuel should be FULL when renting out these trucks. There is nothing worse than having to make multiple trips to gas up and estimate how much is needed to return the thing at 1/4 tank.Brian J.
Scott was very helpful when I realized I didn't need a 20 feet he put me right in a 15 and I was on my way.LAURIE A B.
Need more selection of vehicles,like more 10â€ feet trucks,vans and pick up trucks.angel A.
Be sure locks on doors are oiled as well as back folding door. Door was difficult to get open.Leanne G.
Nothing. Everything was fine.Kirby K.
Good little store. I would recommend if there is a way to let customers know there is an issue with cell service in the area. They should call ahead of the rental. Great customer service if you call.JUDITH S.
No issues here, just dropped it off and got a zero balance receipt. Thank youWilliam C.
I signed up for curbside pick up which didn't work out very well. I still had to go inside which took 20 minutes before I could leave.Justin A.
They were so helpful and fantastic. Loved this experience with them.Rose W.
I was unable to go to the uhaul website since there is poor internet service in that area of Springfield. When I was able to get internet service, the website would not let me register the drop-off because I was now not at an authorized location. I tried several times to call the 800 number and got a message that wait time was 10-15 minutes.craig O.
Wish Scott had more room for more equipmentKenneth B.
Won't recommend Uhaul itself.Kathy M.
Scott was terrific and so was the truck! Great service.Pat K.
Excellent experience. Scott was knowledgeable and efficient. Would recommend this location.rodger G.
There is little to cell reception at this locationERIKA Y.
The guy was quite nice and quickly and efficiently handled my rental reservation. Great job!Patrishia K.
Attached to a gas station but turn off the pumps at night when uhaul has a policy charging 30 plus 5 a gallon what a scam.Jeffrey L.
The bastard charged me to replace the packing blankets and is claiming that they cannot refund my money, that I have to go back to the original rental facility. They refunded the $5 rental charge, but can do nothing about the other charge because they didn't issue it. Basically I'm pissed because the little prick at your Springfield VT location is unwilling to do the job.George W.
The problem with the site was apparently not the owner's fault. He reported to me that the U-Haul online systems always fail repeatedly on most busy days like Saturday. It took over an hour for him to register me in the system, it periodically kicked him off and he had to start all over again asking three times for my ID and credit card information.Reed G.
The rental was fine and successful. However, the 15 ft truck seemed to shift poorly. It stayed in each gear for much longer than normal. Once on the highway,the truck ran ok.George B.
I was very happy with the service and how clean the truck was. I surewill use them again.DEBBIE S.
Even though I received a confirmation the day before, when I went to pick up the rental, the U-haul app indicated that there was no active contract in my U-Haul account. I then had to wait for the local manager to come and rectify the situation. Not only did this delay my departure for over an hour, the interaction put me in close contact with people, a concern, in light of Covid, I had hoped to avoid by using the app. The next day, I was interrupted and spent more time taking a call from a U-Haul rep asking if I would be willing to return the vehicle to a different drop off point. As an incentive, she offered to compensate me for the additional mileage. The change in drop off location would add an hour to my day and to a second driver who I arranged to pick me up, plus additional fuel for both vehicles and the reward U-Haul offered was not to charge me the extra miles. Are you kidding me? When I attempted to return the rental, a similar instance to the one when I picked up the vehicle, occurred. Although there was a U-Haul rep at the return location, she told me that I should use the app and closed and locked the door. Again, the app indicated that there was no active contract in my U-Haul account. After repeated attempts to contact the that local rep, she indicated the her computer kept crashing whenever she tried to access my account and gave me an local U-Haul number to call. I called and a message said that they were very busy and someone would call back in an hour. That was over twenty hours ago and still no one ever contacted me. We then tried your 800 #, and was able to resolve, although we thought, the return. The agent promised that everything was now taken care of and that there was nothing else that I was required to do. Again, we were delayed well over an hour, made to interact with people we were trying to avoid and adding to an already stressful day. This morning I then received an email from U-Haul, charging us for an additional day in spite of the fact that I returned the vehicle over twelve hours before it was due, verifiable with two U-Haul agents. It is infuriating that I now must again spend additional time to refute this additional charge.Duane P.
The staff at Black River Kwik Stop was terrific - professional and thorough. Would use them again in a heartbeat for a U-Haul rental.Bob F.