Did not receive the vehicle asked for at the location expected due to computer system changing locations during editing reservation. Did not receive the equipment that was reserved. Never received any follow up after identifying issues.
Jason P
Buy And Go
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à St Albert, AB T8N3E2
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Equipment was not accessible when we got .there. Took 45 minutes to get a vehicle (not the original). On return the staff watched while we struggled to get the lock properly on the truck. Their response was "Uhaul's problem".
Steve CRudest and laziest service EVER. I have all the messages between location and I and beyond rude and ignorant !! I need to rent a trailer from UHAUL in June but now second guessing your company as the choice!
Kimberly NIdid not receive furniture covers i ordered. I wasn't given a receipt so not sure what I was charged for, appears to be about 35 more than should have been. The store owners gave poor service. Late start and grumpy. Good location though
Chris JI didn’t open the back of the truck until I got home but it was really dirty, something sticky and wet had been spilled, and it made the truck smell like sour milk. We had to wear masks when we were inside and there was so much dirt, like much more than from a typical mover. We had to sweep it all out before placing items inside. Also, the dolly was not in the truck ahead of time and it was an online pick up.
Jessica T