I had reserved a trailer a week in advance. I received a call from u-haul the evening before and they told me the customer that had the trailer need it another day and that they wanted to try and find me something else. They should have held the customer responsible and told them to return the trailer. Instead the only trailer available for me was 70 plus miles away. They tried to make it right by renting me a truck that ended up costing me more money.
ERIC H
Ace Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sterling, CO 80751
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 2,5 - Cote moyenne des clients
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Inside floor had dried mud on the floor mats popcorn and something sticky in the middle and the down to the floor! The back of the truck had not been swept out and had cardboard in it with twine all over!
Susan ATruck was fine except for the following: 1. Speed Governor kept the truck from exceeding 76 mph. 2. Truck rode like a covered wagon (likely due to tires) 3. Suspect the engine computer may be flaky, as two random errors displayed - Hill start assist not available ( wasn't on a hill) and the traction assist light came on and disabled the cruise control until I stopped the engine and restarted.
WILLIAM TI reserved a truck and there was NOT the correct truck for me at the time of my rental. I had to rent a truck that was too big. I also went to the location I had my reservation on time and they were closed! I had to go to a different location. This was NOT the first time this happened to me! The last time I reserved a truck, they pulled all of them for service during the time I needed one. They have a monopoly on rentals and have horrible customer service.
KAREN HAbsolutely the Worst of the Worst. I videoed my pick up and returns
KATHLEEN B