They were closed when I returned truck.
NORMITA T.
Moving Truck Rental in Sterling, IL at Prescotts TV & Appliances
(Concessionnaire U-Haul dans le voisinage)
1910 E 4th St
Sterling,
IL
61081
Services dans cet établissement :
Pour nous contacter
1910 E 4th StSterling, IL 61081
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h pm
- Sam : 9h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/8/2021: 9h00 am - 12h00 pm
- 5/9/2021: Fermé
- 5/16/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Sterling, IL 61081
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Always the best and helpful
Melody V.- Rating:
- 5.0
We showed up 1 hour late for our reservation but I had already paid for the U-haul. My name was taken off the reservation. A courtesy call asking if we were still going to use the U-haul would have been nice especially since I had already paid for it.
Alisha H.- Rating:
- 5.0
Everything was great...Rick was super helpful Explained everything well...followed up with us Great guy
Melody V.- Rating:
- 5.0
Very helpful for a last minute rental. Thank You Liz and Dave Foose
david F.- Rating:
- 5.0
This move was one of the easiest moves that i have ever done -
Carol S.- Rating:
- 4.0
Let customers know there is a governor on the maximum speed the truck will go. I found out when I was trying to pass a semi. NOT the ideal situation. Otherwise, a comfortable ride with good gas mileage and easy handling.
Myra O.- Rating:
- 5.0
Fantastic customer service! When I picked up the truck at a different location, the odometer was off by 250 miles, and corporate and the pickup location said that the person and the dropoff location had to deal with it. And he did so well! He made sure that I did not get charged anything extra and was helpful and even (unnecessarily) apologetic for the company. He handled the entire dropoff for me, even though I couldn't get it to the location until after he closed for the day. I would highly recommend this location.
Rachel B.- Rating:
- 4.0
The lot, store, and dropbox were easy to find one we were there, but more pictures of the lot and the storefront on Google or the Uhaul website would be helpful.
Rachel B.- Rating:
- 5.0
Said it was $76 turned out to be over $90
Michael S.- Rating:
- 5.0
Everything was great. Only one little item I would mention is that the ratcheting mechanism was a little rusty and was a little touchy to work. It did not hinder my ability to properly secure the car to the tow dolly though, I just made sure I checked it with every stop.
James A.- Rating:
- 5.0
Very friendly staff. Truck was perfect and rental process was quick!
Erik W.- Rating:
- 5.0
Rick was excellent at Prescott's. The person at Brent's was very helpful scheduling the uhaul
Kathy Y.- Rating:
- 4.0
Power steering hose broke 2 hours after renting truck
Brian S.- Rating:
- 5.0
Not make them check in themselves to a uhaul website that doesn't work.
SIDONNA M.- Rating:
- 5.0
The tow dolly right tail light did not work. I found this out after we loaded the truck and attached the car. We called roadside assistance and it took 6 hours to fix. It was wired wrong. Subsequently, we left the next day and while driving the right tail light fell off and landed in the road. We called roadside assistance and they fixed it. They said it was wired wrong again and put a new light in it. This took 2 hours to fix.
alex B.- Rating:
- 5.0
A spare tire would be nice to include on top of rental charge, structured that way would prevent theft of the tire. Also the tires were weathered on the trailer, I would look into replacement soon.
brett B.- Rating:
- 5.0
Cant think of much to improve. The staff at the rental place was pleasant and answered all my questions and the equipment worked well.
Jerry L.- Rating:
- 3.0
Make sure the rental unit is properly maintained and road worthy.
Tim M.- Rating:
- 5.0
all was great
GREGORY F S.- Rating:
- 5.0
I had a hard time with the U Haul self check in app. I could not get the location part to find my location even after doing what the trouble shooting part said to do..So I just took some pictures of the mileage, truck cab and the back of the truck. Then put the keys into the lock box with a note explaining the situation. When I returned in the morning the person at the desk told me that the return was completed and gave me the final receipt.
David A S.- Rating:
- 5.0
The customer service was excellent! Everything explained very well! Very clean and well-maintained vehicle
Kim E.- Rating:
- 1.0
I had to go 50 miles Away from my route to pick up the U-Haul which cost me a lot of money
Ben L.- Rating:
- 5.0
Prescott's were happy to assist me with returninf the uhaul trailer on a weekend, even though I wasn't able to secure a rental from them.
Michael R.- Rating:
- 3.0
Even with the mistake made an the mistake with the mileage it was corrected an mileage corrected the representive was amazing an listened to my concerns
VIVIAN M.