They were amazing to work with & so agreeable to accommodate our situation - very good experience & we will definitely refer them, as well as use this service again!TERRY B.
Moving Truck Rental in Strasburg, CO at Strasburg Auto Parts
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Strasburg, CO 80136
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 7h30 am à 6h pm
- Sam : 8h am à 5h pm
- Dim : 9h am à 1h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Strasburg, CO 80136
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Picking up the truck was fine. An hour and a half into our trip, we stopped to get gas and realized that someone had cut the fuel line leading to the gas tank. We called the Uhaul number for roadside assistance and were left on hold the first time for 59 minutes. We called again, on hold for another 32 minutes. Finally we were told that the closest repair truck was almost three hours away. We told them that that much if a wait was unacceptable. The lady told us of another location, 9 miles away that we could go and get another truck and that she had called them and already had it reserved in our name. We got there, and the people there had no knowledge of us coming to switch out trucks. We got the other truck and completed our move. We returned the truck when and where we were supposed to. The following day, we got a call asking why we returned a different truck than the one we picked up. There had been no communication by Uhaul to let the drop off location know what had happened. In our opinion, Uhaul has horrible customer service, very poor communication within the company, and is really not concerned with keeping customers. We will never use Uhaul again. Our 10 hour day turned into a 15 hour day due to Uhaul's lack of customer service, long hold times to get help and in general their lack of concern for us, their customer.John W.
five people working there and only can do Uhaul service, I had to wait on this guy for 35 minutes. The other guys could have helped me but said they were untrained and that the owner hasnt sent them to be trained, I know these guys have been there for awhile some of them even years as I have been there many times. This is a bunch of crap and unacceptable, I am so mad I dont think I will even buy auto parts there anymore.SHAWN P.
The lady that waited on me was awesome!JAMES W.
Get staff that actually knows how to return uhaul equipment and are not biased because someone looks different.KAITLIN C.
Was a great rental but a big disappointment and waste of money as we did not even use the trailer since the guy we were buying a car from bailed on us.Ryan A.
The woman in charge was polite and helpful and did the hookup herselfJEFFREY C.
Not one Person had a mask on, shame on you!EDWARD G.
Again, unable to offer any comments that could improve the Excellent service provided.Dennis T.
Friendly staff. Quick return of truck. Thanks!Victoria R.
No issues Chris was very helpful.Dan W.
Excellent customer service. Highly recommend to all.Mody D.
The gentleman that helped us, ED, was kind, efficient, helpful, professional, and friendly...couldn't have asked for a better person. He is a definite asset to U-Haul and I hope this gets back to him in the way of an attaboy or something similar. He deserves recognition. Also we ordered a 20' truck and the day before pickup, we were notified we had to drive 150 miles to pick it up and then back 150 miles to load it...NOT acceptable. Called and spoke with Dorinda, who found us a 15' truck and car transporter within 20 miles. She also deserves those compliments I noted above and recognition. Would also like to note that the A/C on the truck worked intermittently, which was not welcome in the 116-118 degree heat.Ralph J.
Everything was good was very helpful I had to call to make sure the mileage was corrected I jumped the gun when returning the keys so I couldn't get the right number but they had had it already correctedMichele A.
Fantastic service!MARY E.
Uhaul made me go from my original pickup location 69-70 miles to this one. I had to taker a Taxi and then drive back on he toll road 470. I also had to call and ask for a location at 5:30 pm as Uhaul decided to not tell me and I would have been let down the next day when I should have picked up the truck. When I got to my storage unit you actually had a truck that I could have used when I asked about another truck I was told nothing was within 150 miles. I pasted a few Uhauls that morning and noted quite a few. I have taken a picture so I can look at putting detailed feedback on another website. it is not the fault of the Strasburg owner, but poor management from Uhaul on truck locationsNeil M.
Ed was very friendly and helpful.Steven M.
Despite positive review for this location, I was EXTREMELY frustrated with UHAUL's handling of this reservation. For the second straight time this year, Uhaul did not have the trailer I reserved more than a week in-advance at, or anywhere near, the location I rented from. Even though I live in the Denver Metro area (where I saw LOTS of trailers at every rental location), Uhaul made me drive nearly 60 miles out of town (120 mile RT) to get this common-sized trailer - and I wasn't even renting it during a high-demand period. Furthermore, they waited to advise me of the "supply problem" until less than 3 hours before pick-up time. I was very angry over this handling, and it's now happened twice in the last year - a bad downhill trend.William L.
Chris was awesome he had me in and out in no time at all and was very helpfulChristopher W.
Ready when needed, had to adjust pick up time and drop off times, they were very according .. FriendlyCY U.
Excellent service, the place to go for uhaul rental in Strasburg CO.Darul N.
G very nice people at the Napa / uhaul in strasburg Colo. Ed and staff are awesome and very helpfulSteven B.
Outstanding service! Friendly staff! Easy transaction! ????????????????????Vicki P.
The u-haul In Strasburg Colorado was great, the nation wide costumer service phone line was the worst. They need to care about what there are Doingbenjamin G.