I did not find my items I had requested. Would have been nice to know that they didn't have my equipment I had requested inside the truck
WALTERBENJAMIN G
All-N-1 Auto Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Suffolk, VA 23434
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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Parking area for rental were very crowded
Miles WDid not have equipment we reserved. Not told until after we'd left to pick it up. Other location was a long distance and late opening.
david bHave the equipment at the location that it was reserved at. I reserved a trailer from a location very close to my daughter’s apartment. When I got there I received a call from another location saying that they did not have my trailer there because of a delay with another customer. I told him that I didn’t reserve one from his location and he told me that for some reason my reservation was switched to his location but he didn’t know why. I called customer service who told me the same thing. The whole time I was staring at a trailer in the parking lot I originally reserved it at. When the location opened up the lady told me that the trailer was not available because it was reserved for someone else. Getting really annoyed at this point. I called customer service and they transferred me to scheduling to get a trailer the closest one was 20 miles away!!!! Getting really frustrated and angry now. To make up for the inconvenience she gave me a 25 dollar discount, big deal!!! It’s a good thing that the guy at the final destination was very helpful and apologized for the inconvenience because I lost 4 hours of time that I really needed to move my daughter out of her apartment.
Mike GThe trucks battery was dead upon arrival. The employees jumped the battery. The truck died while we were out using it and we had to get it jumped to get back. It also smelled like something was burning.
TIMOTHY P