After having the worst experience ever with Uhaul on line booking, I called epic auto on the morning that my truck was not available at first requested location then was not ready at the actual location.. I got a truck!! Epic Auto was amazing. Uhaul Never had a rep contact me the day before to tell me where to get my truck the next day, then on the day I have people waiting to help us move, I get told the truck is at another location but that truck was not there!!!!! The scheduling lady with uhaul told me that trucks are never really guaranteed and that I knew that when I put in my reservation weeks in advance, but they did drop the ball not calling me the day before. I called the uhaul place I originally requested the day before at 4:40 to tell them no one called me to confirm before 5 pm, which she stated well it's only 4:40! That was at 401 W Marshall in Longview, Tx. And that she didn't have a truck for me that it would be at 24 outdoor in Longview at noon the next day. I requested 8 am. I call 24 outdoor which he told me my truck was not there the previous people hadn't brought it back yet. By this time I'm furious, I have no truck and people are waiting. Thank thank thank u to epic auto for helping me!!!!!
LIsa M.
Epic Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sulphur Springs, TX 75482
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 5,0 - Cote moyenne des clients
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Great customer service!!! Highly recommend them.
Ardy Glenn H.