Drop off was an empty parking lot with no signs or indications that it was a uhual drop off. It was a cell phone dead spot. I had to drive away for reception and had to come back and try to find where it was okay to park (behind the building is what I was told). There was another person picking up a trailer (no other uhual equipment in the area) so I decided to park next to their pickup site.
David M.
Crush N Puff Smoke Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sunrise, FL 33351
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,5 - Cote moyenne des clients
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Have someone present to help
Gregg J.I made my reservation with U-Haul two months in advance. I was scheduled to pick up my trailer on a Saturday morning and received a phone call at 5:30 on Friday evening telling me that my 6x12 tandem axel trailer was not available. Your representative told me I could get a 5x8 single axel which was unacceptable ( would not have been large enough ) after 15 minutes of me explaining that I had verified the 6x12 trailer's availability with the original pickup location (Port Saint Lucie, FL) he put me on hold for 20 minutes while he tracked down a trailer an hour and half out of my way in Sunrise Fl. I was very upset with the way U-Haul handled this matter and felt as if the representative could have cared less about my situation and the fact that I had people scheduled to both load and unload my belongings. The only thing that was done right was the service I received from the pick up and drop off locations. When people rent from U-Haul they expect the equipment to be there when promised and not to be told SORRY but we don't have it available, especially when reservations were made so far in advance and two follow up calls were made to confirm.
Steven L.