Please inform them of your process involving obtaining the key, entering info online and other related tasks. I had checked in online and attempted to make my process quicker, since I was on a schedule. This lack of info really added to my stress. Please let customers know this can take some time, and that there are more steps than one might expect. The truck was clean and ran great during our move. I'm glad we arranged for a 20ft truck...whew.Raymond C.
Moving Truck Rental in Syracuse, NY at Total Wireless
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Syracuse, NY 13207
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 6h pm
- Sam : 10h am à 5h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Syracuse, NY 13207
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Customer service quick helpfulALBERT C C.
I had rented a truck for one day and the price was $108.00 not bad at all. It was supposed to have a dolly inside for me to use, witch I paid for and it was not in there. I decided to keep it another day thinking it was gonna be the same amount. My husband dropped off the truck and the guy said you had it an extra day right. My husband said yes and the man said ok your all set I will send you the receipt. He contacted us and said it was $323.00 on top of the 108.00 I don't understand why so much and the man didn't explain. Total of $431.00 now that's ridiculous. I will never go there again.BRAHYOW H.
Drop off site I was told that they do not uninstall trailers during cold weather and I had to do it my self . When I asked for a receipt I was told that they email it . When I asked where's my proof associate said there is none .... be nice or you'll pay !William H.
Confirm contract date and gas mileage on pick up. Drop off location recorded wrong time and charged me an extra day, also charged me for additional gas I never used! Absolutely rediculous.Ahad K.
Nothing the service was great!Patricia L.
The customer service man was kind and courteous. I will go back there again. Plus, it's near where I needed to be, so even better! Thank you for accommodating our timeframe!SALLIEL C.
We are reporting them for fraudulent charges.LISAMARIE A.
When you make reservations on the phone and you get to pick up the truck you have to give your information all over again, info should be forwarded to the locationValerie O.
The store is very clean and very good customer service.Youssef R.
I called to file a complaint with management and was told it was nothing they could do. I reserved a 10 ft truck from an authorized location and the truck didn't have heat. I called to complain and was told no other truck was available that I can call roadside assistance or rent another day. That's poor customer service I requested a refund and was put on hold for 30 minutes completely unsatisfiedCynthia W.
Odd place for a UHaul business but it's good to diversify, right? Please work on the A/C as it was very warm and humid in the store. Personnel was very nice, worked hard, and was very forthcoming with info.Kathleen P.