I have mixed feelings about the site. I've never been to a U-haul location that is based out of a barber shop. The shop owner was a super friendly guy. However, the location was in a less than stellar part of town. The person who hooked up the trailer to my car was sort of clueless. I had to remind him to plug in the lights, and hook up the chains. He left one chain dragging on the ground. The trailer I rented was in good condition, except rusty in some places. I had to use WD-40 on the handle for the back hatch because it was hard to open and close. It wasn't a great experience or a horrible experience. It was average.Christin K.
Moving Truck Rental in Tallahassee, FL at The South Monroe Barbershop LLC
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Tallahassee, FL 32301
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- 3 Average Customer Rating
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Address isnt correct. Drop site is open dirt field full of large holes.Richard I.
There was no one there to help. The drop off location is actually around the block and it is very difficult to locate.Jennifer G.
I'm always one happy camper. Thanks for these services and most of all convenience ðŸ˜ŠTatia S.
Owner is very nice, but runs a barber shop and you must wait until he is finished with a customer before he can wait on you. The lot the trailer was on was around the corner and had grass over ankle high with an ant bed right where I hooked up to the trailer. Very uneven ground. It began raining and my tires were slipping on the grass slope. (No help was given, you either knew how to hook up or had to guess). Once we finally got the trailer on my hitch, the safety chains were too long and I had to just wrap the chairs on the hitch until I could get home to adjust them.Herb M.
Very nice, friendly, helpfulNate S.
Parking and clear direction where..cudjo L.
Directions to the lot and a clear road to parking area. A careless d4iver could end up rolling down into a deep gully.David C.
Parking location was not near or clearly identified n store front had no room to park n ask directions.Gary B.
Everything was greatRONALD W.
It was difficult to find and hard to get in and out with the truck. It was confusing as to where to park the truck and return the keysJovona P.
have the drop off location give some type of receipt to show you dropped off the equipment. Have a much better area to drop off equipment rather then an overgrown grass field behind a bar b que trailer, maybe with at least a sign to show this is a legit uhaul drop off area.SCOTT D.
Showed up 30 minutes late because â€œthey didn't tell me y'all were coming â€œPhillip N.
the truck was completely filled with equipment and blankets. Equipment needs to be checked before rent.ROBERT C.
This must be an extremely marginal location for U-Haul. This type of location detracts from the class operation that U-Haul is building.Guy S.
he was nice, but i was just sent there from the original pickup location which didn't have a truck for me, so he was a little confused at first. It was in a barber shop and he was busy cutting someones hair when i came in. took a while to get things moving, but eventually got everything squared away.Greg S.
I would recommend the location. The gentleman was very nice and quickly got us on our way. However we requested a larger size truck and when we picked up we received a smaller one. I had to drive a 7 hour trip back to get the rest of my things. I called customer service and they were no help at all. My advice is if you make a reservation screen shot every page. When we dropped off our truck and told the lady what happened, she said that was not the first time she had heard that.Charles K.
The gentleman who was suppose to meet me at the pick up location was not there at first, had to wait and then call the corporate Uhaul number. Then it took him a while to find the correct truck, as there was just a pile of random keys on a table. I had originally set my pick up at an actual U-Haul store, and wished they had kept it there as I needed to pick up boxes and supplies, so I had to make a second stop to get those. In general the pick up location was not ideal for me.Emma L.
The manager was friendly eventually and helpful. He ended up having all the requested equipment but didn't seem to know we were coming at first. It took 20 minutes for him to show up from when we got there (as scheduled). Overall we got what we needed thoughBill M.
Very unprofessional pickup location.Craig R.
Left Largo, FL about 11am with Truck, and towing car on trailer. Original drop-off was to be 3515 North Monroe, but no one told me they were not open on Saturday afternoons. I arrived about 4:30pm I wanted to drop off the car trailer, and keep the truck another day. Called corporate 800#, They sounded like I was supposed to unload the car from the trailer, and disconnect the trailer myself. (and I was frustrated enough to possibly do just that. Ftinally, corporate person texted me to go to Tennessee location. Got to Tennessee location, and they said they were too full. to leave the car carrier trailer. They (Alex) contacted SOUTH Monroe. Got texted a new address to go to (third attempt to drop car trailer) 1936 South Monroe address was a Barber Shop, with U-Haul equipment parked in a lot around the other side of the block. A young man named Kevin helped me unload the car and drop the trailer. I congratulated him on his good driving and backing up. He said he doesn't even work for U-Haul, but for the Barber Shop. Anyway, dropped the car trailer on Saturday pm, about 6pm. Went back to 1621 South Monroe to drop the TRUCK off Sunday about 4pm, with a man called Fisher. THAT is where other U-haul equipment was visible and obvious from driving on Monroe Street.marc D.
The employee was not at the location when I arrived.Simone P.
This location is a barber shop, front door busted out then taped to cover up. Door was locked. When I turned the knob a man opened the door. Only person there. Truck I rented was only piece of U-Haul equipment there. This location is scary and a bad part of town. Truck was nasty inside. Driver door inside had liquid stains on the vinyl covering, smelled inside of terrible body odor. At 70mph front end shook terribly bad. I have used U-Haul many times and in many states. Never had an experience like this!Michael D.
This uhaul rental location is in a barbershop- the agent greeted us immediatel, stopped the haircut he was doing and took care of us right away. He was very polite and the equipment was in good condition.Dorcas A.
Stop ripping off customers. I was charged for mileage that I did not use. I travel from 408 Westwood Dr., 32304 to 2816 Joel Brown Dr., 32301 in Tallahassee, FL and was charged for 47.50 miles for a 7.5 miles trip. I was upset, angry, and frustrated at being charged five times for mileage that I did not use.Phyllis J.