The employee at front desk was rude. UHaul wasn't very clean.
Akanksha Reddy A.
University Drive Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Tempe, AZ 85288
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The man at the counter was not at all friendly!
SUHAIL VALLOPILL A.It was a combination of problems with U-Haul. The first was the person running the U-Haul was terse and unfriendly during our pickup, responding to a question about rental insurance by repeating the contractual information verbatim. He also made the prospect of turning the vehicle in on Labor Day seem like a real hassle since they would be closed, and I would have to use the U-Haul mobile app to turn the vehicle in. Any mistakes would cost me. Great. So, naturally the U-Haul app crashed while I was uploading the photos, and when I tried to resume turning the vehicle in, the app had closed my return, leaving me unable to edit or add additional required photos. Finally, the employee emerged (even though I was told the location would be closed) and asked for the keys, while I was on the phone with a U-Haul representative to resolve the photos that were not submitted. I had to tell the employee to stop when he entered the van to drive away and explain to him that the U-Haul rep wanted me to conclude taking photos so they could be emailed. Another negative experience was being up-charged for going over the estimated milage, but not receiving any credit from U-Haul for bringing the vehicle back with more gas than the vehicle had when I first rented it. Really disappointed in my treatment by the employee, disappointed in the U-Haul app, and in the predatory up-charging for the milage.
Drew S.The location does not support T-mobile or Mint connection service. Since you need the internet to be able to get the rental or return it, it is so in convenient.
Hadis B.The employee at the location is so rude and it turns out that this is a common knowledge, where the place has the reputation of having an old rude employee!
Mohamed H.