MY HUSBAND AND I RENTED A TRUCK. WHEN WE CALLED WE SPOKE TO A GENTLEMAN NAMED RICK. HE SEEMED DECENT ON THE PHONE BUT WHEN WE GOT THERE AND MET, WE DIDNT RECIEVE GOOD CUSTOMER SERVICE. HE WAS NO T FRIENDLY. AFTER PROCESSING OUR RESERVATION AND WE WERE GIVEN THE KEYS THE TRUCK WAS FILTHY DIRTY. IT TOOK 25 MINUETS FOR THEM TO RESPOND AND CLEAN IT WITH NO APOLOGIZES. WHEN RETURNING THE NEXT DAY, I CALLED TO LET THEM KNOW WE WERE RUNNING A LITTLE LATE. THE LADY SAID THAT WAS OKAY AND THANKS FOR CALLING. WHEN WE GOT THERE WE TRIED TO TELL RICK THANK YOU BUT HE SAID TO JUST GIVE HIM THE KEYS. WHEN I CHECKED MY BANK STATMENT, THEY CHARGED ME AN EXTRA FULL DAY WHEN I HAD THE TRUCK FOR LESS THAN AN HOUUR. I WOULD NOT RECOMMENED THIS PLACE DUE TO THE POOR CUSTOMER SERVICE AND CHARGINIG US AN EXTRA DAY WHEN WE DIDNT EVEN HAVE TO THE TRUCK FOR AN HOUR.lora M.
Moving Truck Rental in Temple, TX at Marine Outlet
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Temple, TX 76502
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 8h am à 3h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Temple, TX 76502
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Always friendly and helpful. Someone you can actually trust.Kyle P.
discounts and more coupon offers.NATALIE ELIZABET P.
No waiting, good service, good equipment. No surprise charges.Mark Z.
Easy to work with and get in & out quickly. I do wish a 5 x 10 was available but the 6 x 12 worked just fine.Brian S.
Very very rude!! Walked in and was automatically treated very rude! I was double charged because the people at the desk never told them I dropped my trailer off. Will never use them again!!Kristi P.
I've never had a problem with finding what I needed at this store.kyle P.
Awesome teamLISLE M.
The first time I came here service was amazing, hints why I went back. Second time, not so good. They charged my card twice which left me with 79 bucks to get home and since it was the weekend, I would have no funds till monday. I was not very happy they did that. But I made it home safe!!William J.
We were told it would be $154 if we went 50 miles, we didn't even reach 40 miles and we were charged $159 PLUS a random $14 charge. I'd like an explanation as to why we were charged that much. The tank was completely full. When we're told a price, it needs to be that price or LESS. Not MORE.Neil S.
Be more efficient. The Uhaul website was not working well and it caused me to be there for almost an hour when it should've only taken 10 or 15 minutes. Thank you for everything else .kristin H.
People were so friendly and it was so easy to pick up our truck.Tereca D.
Exactly what I needed! Nice folks to rent equipment from.Brian S.
Very friendly and professionalJeffery R.
I AM SERIOUSLY PISSED AT the fact that the UHAUL PLACE charged me $10.00 for an 1/8 of a tank since "according" to them .....it was NOT on a 1/2. Ummm I have 2 receipts totaling almost $44 for the fuel that I put back into that truck last night!!! Customer service in Decatur was OF NO HELP! AND NEITHER WAS the main office upon calling!!! They could have notified me about being able to fill up the truck PRIOR TO CHARGING ME!!! I AM SO DISGUSTED AT THIS THAT I CANNOT EVEN SEE STRAIGHT! I would NOT TREAT PEOPLE THIS WAY AND say I do A GOOD JOB OR HAVE GREAT CUSTOMER SERVICE!!! POOR OUTCOME UPON RETURNING THE VEHICLE!!!!KATHRYN L.
This store is as good as can be.Patricia C.
My copy of the paperwork was unreadable. Didn't realize it until I returrned the trailer.WILLIAM K.
The truck smelled like dogs and cat hair was everywhere. Just nasty had to clean it up as best i could.Sean J.
Did a great job getting us what we needed excellent servicebilly C.
Rick and crew was awesome. Will recommend to anyone go to Marine outlet for equipment and see Rick. Had a problem with another uhaul facility and called Rick he hooked me up. Thanks again.chris K.
Have more dolliesjean S.
Great experience!adam C.
The location is mess inside very poorly cleaned, it smelled like animal feces.David A.
I had made a reservation at a different location and was actually at the other location when I received a text from U-Haul to say my trailer was at a different facility. I think that 10 minutes before my rental is too late to inform me.Valerie S.
Great service and excellent customer service by all.Tyler D.