They need to address the complaints and not just dismiss them with a â€œI cannot do anythingâ€ approachChristopher B.
Moving Truck Rental in Terrell, TX at The Storage Place Lockbox
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Terrell, TX 75160
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Terrell, TX 75160
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Better staffing and customer serviceTIMOTHY D.
Fast and friendly experience great transition thanks.BRUCE B.
Nothing I can say to improve just great for my service thank youBRUCE B.
Gave instruction for key in lockbox front of building, after more than hour of talking wth various peple was informed key access was at back of truck.Yulonda W.
Staff was very professional and helpful. This location is highly recommended.BRYAN S.
Nice placeErnest P.
No help poor customer service!JUAN M.
I would rent againDonnie B.
It was a storage location. That was closedDonald L.
Clean up your reservation scam. I did not reserve the truck for 7hours and 53 minutes. I reserved it for a day. It says right on the truck 19.95 per day. All I told the reservation agent and manager is that I could possibly be back by close of day. There in lies the scam. You take what I say as when I could be back as the contract time rather than what you advertise as 19.95 per day. Unfortunately I was not able to return by 6 pm. I was charged for 2 days. My understanding was that the rental was for 24 hours. I now understand that U-Haul is operating a reservation scam. If the manager had told me it needs to be back by 6 then it would be different. I plan to move again in 2 months and if this is not resolved I will not be renting from U-Haul.jack H.
Conner is super helpful and does a great job !April E.
Keep that young man managing the place.RAY C.
The app did not recognize this location so I had to call U-Haul and then be transferred to someone who could help locate the key rather than be directed through the app. It took more than an hour to get the key. Same when we returned the truck - app did not work because it did not recognize the location. Next time rent on a day when someone is in the office to give/take the key.Suzanne R.
they are doing a great job!Ronald D.
The representation was very helpful and made my experience go very smoothly.Joe H.
Nothing really that I encountered that needs changing. Overall experience was good.JACKIE A.
Nothing Connor was outstanding and provided excellent customer service even when another location was supposed to transfer my reservation to this location, instead it was cancelled and did not receive a text or call. Connor took care of me.TOMMY S.
Very professional attitude . The only place I useGary T.
Every thing was fineJerry H.
Very friendly and helpful staff member made this a good experience.Bryan S.
Equipment was fine. Dealer ok but asked if I could use rest room. He said he didn't have one which I expect was not true.Robert K.
When reserving the equipment, I select a pickup and drop-off location online. When I go to actually pick up the trailer, I have to choose a drop-off location again with the person making the rental. Why?Benjamin L.
They was very helpfulArvid B.
Customer service due to the guy there wasn't very helpful,impolite and very unprofessional but the material there is very nice but not clean.The guy was very arrogant and not helpful at all the customer service was very very very great,really excellent with that i give the service a 10 star rating.Darryl W.