Downside- drop off point wasn't helpful or friendly.So I brought equipment back to original pickup location to avoid any issues.. Was disconnected 8 times- trying to get someone on the 800 number starting @6:45pm. Was given 2 more #'s to try a 833 & 318 still no luck getting a response to change drop off location, etc. Finally got someone around 10:15 pm to at least update/enter comments concerning my issue.
Veronica A.
Moving Truck Rental in Terrell, TX at The Storage Place Terrell
(Concessionnaire U-Haul dans le voisinage)
161 Business Cir
Terrell,
TX
75160
(FM148 between US80 and Moore Ave and Spur 557)
(FM148 between US80 and Moore Ave and Spur 557)
Services dans cet établissement :
Pour nous contacter
161 Business CirTerrell, TX 75160
(FM148 between US80 and Moore Ave and Spur 557)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
One-Way and In-Town Local Rentals in Terrell, TX 75160
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 5.0
It wouldn't hurt to wipe things down in between rentals. Also to keep up with the maintenance on the vehicles. Ours felt like it had no shocks, and the engine was struggling and sputtering.
Lucas S.- Rating:
- 5.0
I have used the online pick up/drop off twice now, and don't really like it. It takes too much time. I've had issues with it not working, or the approval taking several minutes before I can move on with the process. It really is inconvenient when I have a time restraint. I believe there can be some improvements there. Thanks!
Tramaine W.- Rating:
- 5.0
The only issue I had was with the return of the trailer. The u haul app would not recognize my location after 30 minutes on the phone with u haul and the storage place I was able to return the trailer
Mark G.- Rating:
- 5.0
The option to drop off after hours made the process easier
Victor S.- Rating:
- 5.0
They lady who helped me was very knowledgeable, courteous, efficient & friendly. It would be good if you could duplicate her ay some of your other locations. Thumbs up all the way around.
PATRICIA M.- Rating:
- 5.0
none
MICHAEL A.- Rating:
- 5.0
The trailer tongue needs to have a jack on it. Very difficult for one guy to lift up.
STEPHEN P.- Rating:
- 5.0
Customer service was wonderful and it was an overall great experience.
ANGELA C.- Rating:
- 5.0
I did the 24/7 U-Haul pick up and it was actually very easy. Make sure you got good reception and someone who can answer the phone. Hahaha. It was a good experience. Thank you.
Kirsty S.- Rating:
- 5.0
Have more people like the lady I dealt with. At the storage place Very very helpful. Something I never got before From any uhaul dealer.
James M.- Rating:
- 2.0
I walked in to ask the associate working a question and she stated she had a very rough day and was VERY rude and unprofessional. I didnt catch her name, but the experience with her was off-putting to say the least.
michael H.- Rating:
- 5.0
Be sure to tell the person that rents the vehicle about the online check in when returning the vehicle because that was not explained to me and it costed extra to just have the people check it in on the next business day.
Katie R.- Rating:
- 4.0
Nothing keep up the good work
Shawnette J.- Rating:
- 3.0
We were unable to be serviced at this location, but had to go to the FM 148 location instead, where we received EXCELLENT Service. Thanks.
XANBERLYN M.- Rating:
- 5.0
The ladies in the office were extremely helpful. I would say they are both on their A game!
Melissa H.- Rating:
- 5.0
Upgrade your online system. It definitely does not replace the one on one customer service.
TONYA D.- Rating:
- 5.0
The 2ladies working the Terrell area is Awesome they deserve A RAISE THANK Y'ALL SO MUCH .
RICKY W.- Rating:
- 5.0
Lady who worked there was awesome and very friendly. Lennet
hunter P.- Rating:
- 5.0
Very great experience staff was very freindly Lynnett did an amazing job and was fast and effient.
Jeremy M.- Rating:
- 4.0
Lynette was wonderful, and went above and beyond to make the process easier.
Susan E.- Rating:
- 4.0
Both ladies in the office were very friendly and helpful.
Christine D.- Rating:
- 5.0
Need better computers.
TONYA D.- Rating:
- 2.0
did not have the truck i rented online. Charged me for a 15ft when i wanted a 10 ft and truck was very dirty.
Danny K.- Rating:
- 5.0
Manager there when we brought back truck had a good personality & we did not have to wait long .
Stewart F.