Came out and met me in the parking lot very very friendlyBARBARA R.
Moving Truck Rental in The Villages, FL at Compass Self Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in The Villages, FL 32162
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Great serviceJAMES D.
Parking is very limited for truck drop off.KATHERINE O.
Both Patty and Tonya were easy to work with and made this first storage experience a positive one.SEAN K.
Location was hard to find - no U-Haul sign to indicate it was a U-HaulGlenn C.
Things worked out well. Nice truck and air conditioning worked.Philip F.
PATTI THE MANAGER WENT OUT OF HER WAY TO MAKE EVERYTHING WORK FOR US.Craig S.
Our complaint: We rented the storage unite for our son because he had medical issues. We have had the unite for about two years. We started paying $56.00 & as of June it is now $116.00. I don't know how you can raise it to that amount in such a short time. We have moved his things to a new storage facility for a lot less than that amount. WORD OF MOUTH will destroy you with how you do business..Wilmer W.
No commentsDonald G.
This location is amazing. Ms. Davis took very good care of us from the moment I walked through the door. The process was fast and easy and the return even easier. I will definitely recommend this location to anyone that need to rent a U-haul or has storage needs.Mollie S.
Store and rental truck were very clean. Staff was knowledgeable and friendly.John W.
I thought my experience was going well while I was working with Patty. The problem came when manager Tonia Fry got involved. She was extremely rude from the beginning. Upon returning the truck, I went inside with the keys and paperwork (which I was told to bring in with me upon return) I tried to talk to Tonia about checking the truck over and she just kept repeating....all I need is the key....I don't need the paperwork....all i need is the key. I handed her the key and she promptly dismissed us saying she would check the truck in later. Upon renting the truck I was never given an opportunity to check for damage or cleanliness. When I clicked on the link that had been sent, it was expired and would not allow me. The truck had 1/4 tank of gas, which I knew upon renting. We only used 15.5 miles during the duration of the rental. On my way to return the truck, I stopped and put gas in it to be certain I returned it properly. Later that evening I received an email with my receipt in it. To my shock and surprise, I was charged a total of $75 for gas and a fill up fee. The receipt indicated the truck was completely empty. I am very angry about how we were treated by Tonia. I would love to give an excellent rating because Patty was great. I am going this morning to see how they are going to rectify this situation.Jennifer S.
Everything was fineDavid K.
customer service representative acted as if doin her job was a bother - not friendly at all very abruptRONALD D.
I must say, this is the second time that I've rented a vehicle from Compass, and once again, I was not disappointed. Patty was absolutely wonderful! She went above and beyond for me. For that, I am truly grateful. She is caring and one of the nicest people I've met since moving to Florida. She is professional and an outstanding representative for Compass, U-Haul and the U-Haul brand. Because of Patty and her team at Compass, I will definitely be doing business there again! Thank You, Patty!Jack M.
The gas tank was 1/4 full when I rented the truck. I was told to bring it back 1/4 full. I drove 30 miles total. I put in $21.00 in gas and the gage didn't move. Something is wrong. That's half of what I paid for the rental! There is no way I used 7 gallons of gas.David B.
My experience was EXCELLENT! Friendly and most assuredly, accommodating. If I need a truck or trailer again, I will most certainly be visiting Compass once again. A +++ service!JACKJ M.
Everyone was very helpfulDAVID K.
Great. Thank you!!Kevin R.
Very limited parking. Google couldn't find it by address, found by name Compass.MaryAnn W.
Drop-off couldn't have been easier. Park and go!Phillip B.
The 2 ladies at compass were very helpful and efficient. The only trouble was finding it. Google maps was horrible. Perhaps website should have a good map and state it is by Walmart and McDonaldsRobert M.
Hard to contact by phone, no one at the location answers the phone.Jeffrey H.
Forgot her name but she was so very helpful and knowledgeable about what we needed. Thank you very much for the great service.gerald M.