My original drop off location was Tint Masters in Theodore, AL. I give them zero stars. I specifically selected a location that had after-hours drop-off. The online option of checking in on the website did not work. After a long day of moving we had to arrange with our work to return the next morning for an 8AM opening. No one was there and no one answered the phone. Around 8:15AM someone showed up and said he could not help us at all and that U-haul guy did not get there until 9AM. It was terrible customer service and completely unacceptable. People have to be at work and can not wait around when they specifically choose a location with after hours in case that location is closed on Sundays or they need to drop it off before a location opens.Melissa E.
Moving Truck Rental in Theodore, AL at Premier Driving Academy
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Theodore, AL 36582
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 6h pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Theodore, AL 36582
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
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I called 10 that morning ask her what time the uhaul needed to be back so I wouldn't be charge extra she said we close today at 4:30 It will have to be back before them I brought the Uhaul back exactly at 4 which was the time I got it the day before but when I check my receipt it stated the UHaul needed to be back by 2:15 pm and they charge me an extra 20 just for that which I told her that was the reason for me calling other than that very nice peopleLeonda K.
The people at premier driving co where I rented the uhaul from were fantastic. They were so kind in helping me in getting the uhaul. Thank you all for the excellent service !!LINDA L.
Courtesy staff. Had some printer issues but was able to get it all worked out. Would recommend them to friends and family.David K.
Have more 10 foot trucks available.Linda N.
Very helpful associate, Erica, and a smooth transaction! Thank you!Rhonda L.
Russell went out of his way to help me. Awesome service!mark C.
This facility had nice people but no one to assist me in hooking up the car trailer I rented. A trucking instructor tried to help but was physically unable to do much. I did figure it all out eventually but the whole process took an hour and a half.Chuck K.
Great people, great service... absolutely no complaints. Everything was quick, easy, and explained well.James D.
Trailer was reserved for a different location, notice came 20 minutes prior to pickup and after my husband had left the house. He said new location wasn't marked well and not particularly organized but pleasantConstance S.
Provide correct information. I rented a car hauler for one day and since the location was closed on Saturday, I was told I could drop it off in an open location in Mobile, or hold it until Tuesday. I drove to three locations, which, according to the Uhaul website was open, but drop off was unavailable. I finally drove to a fourth location which received the vehicle. The information is not updated/correct on the website.Orville L.
make the website more user friendlyPeter E.
I reserved the trailer online at this site but when I went to pick it up there was no record in the computer. When they called U-Haul I was told that I had to go to a location miles away. The lady managed to get the contract transferred after about an hour delay and I was told that I rated a refund that I never got.Horace R.
Clean, helpful, friendly.Kimberlyn B.
very friendly and helpful people at premier driving academy, thanks for everything.....A+.Richard W.
basic location but not well organisedPeter S.
Have supplies available. Box,tape, hand truck, ECT.Eric C.
The staff was helpful but the parking lot was dirt and gravel. They need a paved parking lot as otherwise customer vehicles get dirty. I would have been quite irritated had it been raining considering I had just washed my vehicle which was now dusty.RALPH D.
EXELLENT SERVICE FROM GOOD PEOPLE...GLAD TO KNOW THEY ARE CLOSE TO HOME.SHELLY H.
This location was sufficient. We were sent to this location and our first pickup location closed early without notice.Mike S.
Nothing, very enjoyable experience and helpful staff.rick G.
Enjoyed doing business there!! Very professional and helpful!! Will def see them again soon!!Sean H.
keeep up the good workJOHN C.
The service was great the office did everything that they could. My only complaints are that uhaul had switched my reservation three times and I had reserved two hand trucks (dollies) and the store they sent me to had in the system that they did not have any hand trucks at there location. My recommendation is each time they switch you to a new location call them to ensure they have everything you requested before going to get your truck.Lawrence W.
Unexplained charges to my credit card. No help from your customers service. Will contest ALL charges from uhaul with America ExpressTIMOTHY R.