Took over an hour just to get truckRobert J.
Moving Truck Rental in Thibodaux, LA at Charlies Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Thibodaux, LA 70301
(1/2 mile west of Hwy 3185 Thibodaux By Pass Road)
Services dans cet établissement :
- Lun - ven : 9h am à 4h30 pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 4/17/2021 - 4/30/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Thibodaux, LA 70301
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not professional at all.Phil A.
Need friendlier worker's. Most just seem to have a bad attitude and can't deal with customers. The lady at the Jackson St. Site is very rude,she extended someone's reservation and so it took our reservation away.. This lady was not accommodating, and was like screw your reservation. Never tried to fix her error. The woman at St. Mary location seemed aggravated cause we interrupted her .Brian L.
Went to turn in my truck at 12(2 hours before my allotted time) but no one was there . I dropped off my keys and my contract in the drop box outside their office. I was later charged a late fee and when I called they told me I should have knocked on the â€œcamperâ€ instead of their office because they were in there.Devonne P.
Said open 9-5. wasn't open at 9:15, the uhaul self check out couldn't find my location. The lady just came out of her camper in the back with her coffee and cigarette in hand while she watched me struggle with the self checkout before finally telling me that she'd take care of it.Jeremiah J.
When it was time to return it no one was there. Tried calling no answer. tried to return it online fought with that for almost 10 minutes. come to find out the site was down for scheduled servicing. I parked and drop the key after trying to call one more time with no success.Melissa H.
friendly, courteous serviceGene S.
I am still waiting for the $7.00 credit for not having a furniture dolly.Paulette G.
Take away online checkin and not get charged for people doing there own jobSIDNEY T.
What i thought was ridiculous was the place was going to charge me $20 to check the vehicle in? Since when did this come into existence? Seemed like a scam to meMichael O.
All is good.chris C.
I was charged for fuel that I already filled up and Miliage which wasnt verified by me also was misquoted rate.I was ripped off never again will i use this servicemargie C.
The mobile pickup website and live chat was horrible. It took 15 minutes to get someone to help me get the truck using the chat.Eric E.
I went to drop off the trailer and no one was there. There was a sign if no one is in the office to knock on the door of the trailer out back. I did that and no answer. I called the phone number listed on the office door. No answer. I went back in the afternoon and finally there was a person there.Tina R.
The service clerk was great. She's very informative and pleasant. She made sure everything was done correctly before I exit. Thanks so much for your services. It's always a pleasure to use Uhaul at this Thibodaux location .Bonnie B.
Just verify all safety components are present (hook on safety tow chain was missing) after a unit is returned to the location so the following renter does not have to make adjustments. I was able to install a small bolt through the chain links to attach the chain from trailer to the truck hitch. It all worked great!!!larson L.
Everything was greatAlaycia W.
Improve the lock situation on truck in which it was extremely hard to open. It took approximately 45 minutes to open. The area where the truck was located was very dark. No lights at all. It was hard to inspect truck damages.Patricia F.
Ladies were very nice. Wasn't there fault truck wasnt clean. Wonderful ladies!!!Joseph C A.
Not impressed with this facility.Jason A.
Very helpfulwillard B.
Great staff!Seth S.
The person we delt with was very plesant, but the tow-Dollie was not in top condition. One of the ramps was tied on with a stringy piece of rope. The lady was very nice and tried to be helpful, but could not give us information on the workings of the equipment .Geraldine N.
Awesome very satisfied and will rent again. Thank You Very Much For Your Service:Ruth G.
I would certainly recommend Charlies Self Storage but please note that my first attempt to rent this trailer was from the Auto Center on St. Patrick's Hwy in Thibodaux. The person at the Auto Center was rude and not very helpful. She acted as if I had no business asking for my towing package to be inspected when U Haul specifically sent me a note to do so. After her rudeness, I went to Charlies Self Storage and was met with a completely welcoming attitude.Terry L.