Customer service was excellent! Vehicle was clean and trouble free. Three stars instead of five due to 1) Online reservation process takes too long and asks for photo of driver's license both to make the reservation and again at check in, which seems invasive and redundant. 2) The vehicle was only 1/4 full of gas when received and I was asked to bring it back 1/4 full as well, which I didn't like. I spent 10 $more at the gas station than I had to trying to hit the 1/4 mark before returning the vehicle (ended up 3/8 full). I am tempted to think the "bring it back 1/4 full" policy is intended to to net U-Haul extra gasoline, particularly in Oregon where it is illegal to pump your own. Left a bit of a bad taste in my mouth
Christopher W.
Moving Truck Rental in Tigard, OR at Uncle Dans Tire World & Auto Center
(Concessionnaire U-Haul dans le voisinage)
9800 SW Washington Square Rd
Tigard,
OR
97223
Services dans cet établissement :
Pour nous contacter
9800 SW Washington Square RdTigard, OR 97223
Services dans cet établissement :
Heures
- Lun au sam : 8h30 am à 5h pm
- Dim : 10h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Tigard, OR 97223
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
During a pandemic, Covid-19 all workers wearing a mask would have been the better choice for demonstrating care & concern for humanity.
MARK R.- Rating:
- 5.0
Laura is wonderful, she went out of her way to make sure I was taken care of. Thank you Laura!
Laura S.- Rating:
- 5.0
Excellent customer service!! Lauren was very helpful and friendly!
ROGER C.- Rating:
- 5.0
Not the fault of the franchise location, but we lost an hour of rental time due to daylight savings. We ended up really needing that hour and had to scramble unnecessarily. We contacted uhaul help and they couldn't do anything. It would be nice for the rental system to account for DST.
Gregory S.- Rating:
- 5.0
Best experience ever picking up a truck
Ulrich M.- Rating:
- 5.0
Great customer service. I'll return to this place and recommend to everyone.
farid S.- Rating:
- 5.0
Very friendly and helpful
Darren H.- Rating:
- 4.0
This is not a full service haul center, it is a neighborhood store. I wasn't aware of that. It wasn't an issue for me. The location was very convenient for my move and the staff was super friendly and helpful!
Charles C.- Rating:
- 5.0
The ladies that were at the front desk were fantastic! My wife and I had a permasmile the entire time we were there. Then one of the guys came from the back and he was equally as awesome! I would gladly drive an hour to work with this location for Uhaul and tire services!!!
Melissa M.- Rating:
- 5.0
Although I had made the reservation 3 weeks ahead, it did not seem likely that I would get the 26' truck where/when I had reserved based on the initial phone call from the U-haul rep. This was very upsetting and I was forced to come up with a back-up plan. The issue improved dramatically the next day and a truck became available although I had to drive 2 hours to/from an alternate location. All other aspects of the rental were outstanding.
Robert S.- Rating:
- 5.0
The drop off was close and friendly
Frank R.- Rating:
- 5.0
Improve the phone app.
Denise C.- Rating:
- 5.0
Wonderful service and communication from the two ladies on duty when I picked up my rig on saturday at 1pm.
Michael F.- Rating:
- 5.0
This suggestion is for the IT department at U-haul.com. The way you worded the application for rental equipment suggested that one MUST take a picture of your drivers license and send it by email to reserve a vehicle. I had great difficulty with that and eventually decided to just go in and apply in person. There are a lot of people who didn't get that class when they went to school. I would suggest you provide instructions and trouble shooting advice on how to transfer pictures from your phone to your computer.
Daniel S.- Rating:
- 5.0
The employees at Uncle Dan's Tire World were also incredibly friendly and fun to work with.
Jeffrey F.- Rating:
- 5.0
They were great
THOMAS T.- Rating:
- 4.0
This location had a few trainees at this location working at the time. Check out was a bit slow as the trainees got stuck checking us out. Other than that, the service was great.
Melissa B.- Rating:
- 4.0
I still cannot find an itemization of my final bill.
Margaret J.- Rating:
- 1.0
Despite being in the middle of a global pandemic, and a mandated mask law, no employees in this place were wearing a mask. Made us feel very uncomfortable.
Geremiah M.- Rating:
- 5.0
Awesome courteous, thorough and fantastic team. Would definitely rent from this location again!
Pam B.- Rating:
- 5.0
Everyone was very kind. A wonderful business with a special owner and kind workers. Will definitely be returning in the future
Sean M.- Rating:
- 5.0
Extremely efficient and friendly staff.
Sunil R.- Rating:
- 5.0
Needs better signage about where to turn in your van. One tiny sign in that huge area is not enough.
jerry R.- Rating:
- 5.0
Nothing! They were great to work with!! This is the second time we have used them.
Susan K.