Requested pick up in Williston and they rented my equipment to someone else and they did not return it. Waited 3 hours for it to return. Uhaul should not rent one way rentals local. I had a reservation a month in advance and had to travel over an hour for my rental. Your transport division should be proactive. This is a company failure. This is the 5th rental I've had that's failed to deliver
ROBERT K
Clean Jeans Express Laundry
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Tioga, ND 58852
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the site manager charged me $70 for fuel even though i stopped less than a mile from her site and filled the truck up (at kum and go station) more than a 1/4 of a tank which is where it was when i rented the truck. i disputed the charges the same day and still nothing has been resolved.
donnell DWish the people working there would be there when they know they have a reservation for a trailer. So I'm not waiting on them. Trailer was not clean. Had twigs and dirt in the front. Had to air up one of the tires. It was nice to see the wiring not damaged. The one safety chain the rubber was dry rotted. Would be nice to have the trailer prepared before hand.
Aaron SThough I appreciate this site helping me out when the truck that I requested was not available within 3 hours of the scheduled pick up location, all signs said the location opened at 9:00, but no one ever showed up. I called both phone numbers posted on the door. No one answered. No one returned my calls. I was not planning on a remote check in as I wanted to purchase a lock. Had I known I would have no choice, I would have picked up the truck the night before, when my plane landed. Cigarette ashes in map packets rule out a clean rating.
Dorothy INo employees at the location. Dropped the trailer off in a lot next door to facility. No chock blocks available to chock the trailer. Left the handcart/dolly inside the building…no directions inside/outside where to leave the dolly.
Abigail P