The van was a bit dirty in the cabin....CARMEN R.
Moving Truck Rental in Toronto, ON at Dollar Mart
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Toronto, ON M9N2S3
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 10h30 am à 7h pm
- Sam : 10h30 am à 6h pm
- Dim : 1h pm à 5h30 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Toronto, ON M9N2S3
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This is the worst place you can rent a truck. The customer service is totally lousy, inefficient, the manager avoids delivering the truck in person for when you return, the manager tells you that the fuel is not in the measure that he delivered it. After that UHAUL charges you double the price for fuel when you have actually done it. In addition, the manager does not use the mask to exchange with clients and when I demanded that he put the mask on, he refused. In addition, the manager took 40 minutes to close the contract and give me the invoice. This place is a dump full of inept and unprofessional.Roger H.
The truck was very dirty (like food wrapper on the seat dirty). Steering on the truck was non existent and driving it on the highway felt like driving a death trap. The pickup at Dollar Mart was just as bad. The attendant kept undoing his mask (covid) and at some point, he just took it off. I checked in online in advance but he redid the check-in from the beginning which took about 20 minutes. Only if there was an alternative to U-Haul, I would never use your services again. It's the worst experience everytime and the trucks you rent are scary and dangerous (you should consider maintaining them, especially the power steering. This is not the first time I've experienced this)JEONG WEONALFRED P.
Fast and easy experienceIrvin P.
Training, trainingmauro R.
Not clean Van have issue with brakes slowing my road and causing damage to my loaded item due to heavey shaking I get tickets on parking my car on locations even after i told that i parked my car Yes tickets refunded but i have to payed and hazelsIHABIBRAHIM H.
They didn't have all the 'extras' I had ordered and I needed to drive elsewhere... it would have been much quicker and easier to have picked the vehicle up from the second location.Tim L.
The service was good, the price was cheap and reasonable for the distance used. The vehicle was new and clean, the store reps were very helpful, overall great service.ESMOND C.
Rental was scheduled for 5:30pm weekday with insurance Mobile Check system has some kinks to work out; np the keys were not in the vehicle unlike mention in the check in; Meh no big deal Went into the store and had to go through check in again; a little annoyed and now running late Take pictures of odometer gas; np Take my own pictures since i found large dent on passenger door and the wrappers/bottles/tissues/wood shavings that were left behind Leaving lot 5:50-5:55pm; annoyed Drop vehicle off, hand over keys to attendant and apologize for not fueling up truck; Next day, Uhaul charges my card almost $200 for dent damage passenger door, I speak with Vipeshan Shanthasivam, Area Field Manager to explain the time listed on the accident report reads 5pm which means it could not have been me, tells me its wrong it will be adjusted and sent back to me, then tells me that the vehicle was inspected beforehand and no dent was previously reported and camera footage shows no previous accidents in the lot by other vehicles. I decide to inform them that it is an interesting accusation considering that there is no footage and no inspection that indicates of anything happening to the vehicle but yet I was in the lot taking pictures of the vehicle with my phone while on company security camera but no one seemed to have noticed or cared to mention that when filing the initial report. Then after submitting the photos with the time and day caption, Mr. Shanthasivam said he would need until the end of the day to sort this issue out with the dealer. Misunderstanding or not, this is bad business, horrendous customer experience, and a disgusting way to steal people's money with lies/deceit. I would have been an innocent victim of a $200 charge that I did not deserve in very difficult financial times with COVID had I not taken my own precautions and ensured I saved them in case of emergency. Not a chance of a referral but definitely a detractorBRANDON R.
My invoice was off. I waived the coverage but was included on my invoice.MAURIZIO L.
Did not see any u-Haul signs and drove right by location until coming back and saw trucks. I do not have data on my cell phone so was unable to click links for the rental process. Did not like that the rep had to use their phone to take a photo of my Driver's Licence. Hope they erased the photo after from their phone. Front of the cab smelt like cigarette smoke and had garbage on the dash still.CAROLYN B.
I sent this email a week ago and recieved no response yet. Hello, I was wondering if someone could call me about the issue I faced from Uhaul. I booked my pickup time originally for Sunday at 10am (I still have the emailed receipt showing that) and I recieved a text (after hours) saying my pick up time was changed to 1pm without any negotiation or forewarning, and messed up my moving day plans with my movers. Please call me at 416-889-7197 so we can discuss the 50$ return I receive when Uhaul does this according to your policy online. Chris TuliniGABRIEL Z.
I am appalled At the service I received. Not only were extra charges added without my consent but the store openEd 30 minutes late ... I was accused of giving the wrong number And the truck I was provided smelled of Marijuana and other residue. I will never use U-Haul again.Anthonia S.
Hello, Our Uhaul was very very dirty inside. There was what looked to be cigarette ash and dirt all over the cup holders. Didnt seem like anyone had even given the truck a quick wipe down in a while, which is surprising, especially with covid. Also, we had filled our gas right up to where we had received it as and we were still charged for fuel. Thanks, AprilGUILLERMOLEON S.
Stop sending email to me regarding this man renting uhauls. I have nothing to do with him. Remove my email immediately. This is not my first request. Should this continue I will escalate further and take necessary action to have my email contact removed from this person's contact info. I don't know him.JOHN M.
This location is the best love it so muchjuliet M.
The vehicle was very very very DIRTY and in their time of COVID Uhaul need to have proper sanitation protocols in place, there was no washer fluid in the vehicle which makes it very difficult to see in the night as the windscreen was so dirty. I will never go back to this location to do business and will consider other alternatives to renting Uhaul in the future. This was my worst experience with Uhaul.ANTHONYCONSTANTI W.
I selected a specific location during booking and it must has been updated when selecting different truck size because I was assigned to a different location 6km away from initial location.Yassine J.
I booked the car for 4pm and got it at 4:30. The website says guaranteed booking but it's actually not true. There were 2 other vans outside but they said they cannot assign me those as it already booked. Well i also booked it and i am before them. The previous customer didnt return the car adni got delayed.Pruthvi P.
They should read clear the contact before asking you money. He did charge me insurance fee after I clear mention I will used my own insurance. Now they telling me to call customer service before they can give me my money back. Before you talk to someone you can wait up to an hour.ousmane D.
I had to clean the truck before using. Long time waiting processing the payment.Emanuel R.
Was over charged for fuel, and they did not want to fix the issue. Just overall seem like they don't know what their doi gNaeem C.
Stop over charging people by increasing the kilometres! The worst experience so far that I had to pay $89 extra for the kilometres exceed 150. I rent only for 6 hours. The kilometres were overstated by 40km. Is this how Uhual making money? I spoke to customer service and they done nothing. Will not use this service again!Lakana S.
Should pick up the phone more often during service hours. But over all is convenience location for me.hoang C.