Hidden charges
Michael N.
Als Towing
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
One-Way and In-Town® Rentals in Tracy, CA 95304
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
My son accidentally forgot his storage key and card in the U-haul. I called customer service that night and the next day the location had it ready for us to pickup.
Monique S.The first reservation was text to me and I received a phone call from Uhaul for Byron market. You left off the confirmation email for the first truck at Byron Market Tracy California, the uhaul attendant working there didn't have a truck and submitted a 2nd reservation. He was unprofessional and not talking, no assistance at all. Al's towing is the second reservation made by the rude and unprofessional worker at Byron Market. I went online to Check in and pay for the equipment. The internet freezes up, I start over, Shauna assists me on the phone but doesn't complete helping me. Next phone call, Matthew doesn't help at all, gives me a phone number to call but it requires a PIN number and hangs up on me because I don't have a PIN number. I received a combination for the lock box but it has numbers and letters, the lock box only has letters so this combination isn't going to open up. Next phone call Caleb assists me, we get disconnected and he calls back, with the lock numbers to open the lock box for a truck key. All this took two hours to complete in order to get a uhaul truck. The first person should be fired and didn't help in any way with the confirmation being at his store, he should've never created the second reservation because it confused each person that answered at uhaul for the next two hours. I had people waiting to load the truck for two hours, at my moms apartment, who passed away recently. Why in the world did Uhaul send me a text and call me with confirmation for pick up at Byron market when they didn't have equipment.
Joyce U.The customer service was very poor and when I return back but no body was here to give the car keys back and the guy said leave it under the car.
Imtiaz S.So happy with the service here. Quick and easy. Thanks Als Towing !
Jose C.