The manager at this location was not enthusiastic in the UHAUL service. We felt that UHAUL service operation was not that important to him. When we picked up the vehicle. it has check-in "engine light ON". When we reported, he said us to call the UHAUL main number. We felt that he should have inspected the vehicle before handing over to us.
BHASKAR G
Xtreme Off Road & Performance
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Tucson, AZ 85713
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- 3,0 - Cote moyenne des clients
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Charged my account more than needed at pick up. Needed to be charged at drop off
Angela JIt's been a nightmare. I rented the moving vehicle at 12:30 almost 1pm and returned it at 4:30 the same date drove 15,5 miles and went into the establishment returned the key they told Me a receipt would be makes shortly 10 days later i get a call @ 2:02 pm to see when I would be returning the vehicle back!! This was alarming. The main office here in Tucson phone 520 829-5112 promised to call me back and fix the situation. Needless to I never received that call I call them at 5:07 pm and they told me it would be taken care of. Nov 29th I receive a $300+ charge in my American Express card and a receipt stating I used over 200 miles!! I have contacted my credit card company disputing this charge and contacted the same number I called on the 20th and they are supposed to call me back let's see if they do
Estevan PNo one available at location. Was on a Monday just before noon. Called Uhaul to close out receipt and they could not reach anyone and finally two days later sent a regional manager to the location. Finally got a receipt in the mail. Also, not intuitive where to part the vehicle and trailer.
Chris SBetter lighting for night drop-off. Marked parking for drop off. Parking lot littered with project vehicles and a tow truck partially blocking maneuvering area made it more complex than it should have been to return truck. Return key box should also be facing street, and not on the opposite side of the building from the return parking area.
Robert L