There is poop all over the lockboxes, and it's no lights out there during drop off. Didn't feel safe at all and then I paid for a dolly and there was no dolly so we had to lift everything.
Raven W
The Business Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Tuscaloosa, AL 35401
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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When I booked my truck I also booked an appliance dolly and when I received my truck they said there were all rented out which made me have to pay extra for overnight
Marcus HMy appointment was at 11 am. When I arrived at 11 am, no one was there and the door was locked. The man finally arrived at 11:20. We had ordered 6 moving blankets and a utility dolly, but the man clearly had not looked at our reservation. He didn’t have a utility dolly and only happened to have the moving blankets because the last renter had left them in the trailer. We had requested that someone help us hook the trailer up to my vehicle, just to ensure it was done correctly, for safety’s sake, but the man had no idea how to hook it up. He said he would “try to figure it out.” My dad ended up knowing more about how to hook it up than he did. He was nice enough, but extremely unprofessional.
Heather RHad to do most of hookup. Did unhook when returning unit. No one there when I returned it.
James BThe person who answered the phone was helpful, but there is no office. It’s just an unattended field. I was very leery of leaving a trailer that anyone could hook to and leave
JOSEPH J