Just keep the great work of customer service
Donna C.
The Business Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Tuscaloosa, AL 35401
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
We had rented on-line a 10-foot truck. When we arrived at pick-up we were informed that the truck has been inoperable for a while. Thankfully they had a pull-behind trailer that we were able to use instead. The gentleman was very courteous and helpful and I have no fault with him. He said he had reported the vehicle was out of service and UHaul had failed to remove it from the rental options. It all turned out okay in the end, but the mix-up should not have happened.
Troy A.The process was confusing because the truck pickup location was moved without the either The Business Center nor me causing significant delays.
Richard P.The process of renting and more important returning equipment is extremely difficult and customer service is non existent. I only rent from uhual when I have nonother choice and this latest experience just reinforces this decision
John K.Make sure someone is in the office prior to opening. Having all equipment available and not send customers to another location especially after they've been running around for the last 2hrs, and getting a hard time from customer service! This was the absolute worst experience I've had with UHaul since I've been a customer! I never received my utility dolly because I refuse to go back to skyline! The guys did give me a extra 50 miles when I informed them that my trip from my house was exactly 84 miles and from their pick up location to my apartment was an additional 9 miles. They also wanted me to drop the truck off in a town that was 21 miles away. So the extra 50 miles was needed and I really appreciate them for that!
Amy W.