people running place were slow and confused- gave us the wrong truck, not the one we reserved- were not very nice about correcting error,-tried to make us believe we were at fault- truck was covered with snow and ice- we couldn't get back of truck open- finally convinced the person to come out and he whacked it with a crow bar to open it....very stressful and inefficient process would not recommend this place to anyone
Noiel B.
K-Music
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Utica, NY 13501
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Very nice business
shirley T.Wasn't taken out to vehicle and therefore not shown anything
Stephen C.I dropped it off after hours
Dominick T.Everything was positive about this experience until the point when the man filling out or paperwork decided it was ok to corner my wife and I about politics. This was right after I had told him we were renting the U-Haul to clear the attic of my father's possessions after he passed away 2 weeks ago. Instead of being a decent human being and letting us rent the truck and be on our way, he decided it was ok to ask if what we thought of Ron Desantis, whether or not we would vote for Biden again, and then went on an incoherent rant about democrats being socialists. We were so uncomfortable that we chicken and kept quiet because we were honestly afraid he would not rent us the truck, which we absolutely need that day, or would make up fake charges to bill us for later. The entire interaction quickly became unpleasant, unprofessional, and just plain rude. I will look to rent from somewhere else next time.
Brendan W.