Truck was filthy and gas tank was empty
Caleb S
Stuckeys Sunoco
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Valdosta, GA 31601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Overcharging for false mileage
Torianna DIt was very confusing, they did not seem to realize I had the app showing me to pick-up the trailer at there location. No help lifting the trailer onto my hitch, not sure why the trailers do not come with a jack. The trailer had low pressure on one of the tires that needed inflated before loading.
Chauncey MThe owner spoke poor English and was very unhelpful. I had to wait on him to call another person and talk to him on the phone speaking in another language. Now that was not the problem, it was the unprofessionalism of the entire incident. And once we finally got the keys to the truck, we had to wait until one of his workers gather all of his stuff out of the back of the truck because he was living in the truck. He was grabbing plastic bags with clothes and other stuff. He still ended up leaving a shirt and some other trash in the back of the truck. In the inside of the truck, it was sticky everywhere because apparently the man had a large plastic cup of soda leaking out into both cup holders. They were completely filled with soda. When the man called himself cleaning it, he put a few paper towels in the cup holders to try to soak up some of the liquid. However, he didn’t even clean all of that up. He left some paper towels and some soda in the cup holders still. I was not about to touch anything that was left in there. It was totally unprofessional! I took videos and pictures, but your check in site would not let me upload them.
Jennifer GThe back was very dirty and truck was completely on E, there should be maintenance done after each customer regardless of the condition it was left in
Rossdarlyn R