Very helpful personnel, just in a sketchy area. Glad to do the mobile return so there pictures.
LISA B
Apple Roadside Assistance
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Van Nuys, CA 91411
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The gentleman who helped me was great!
Karen BThis location tried to scam me! they had claimed I didn't return the truck on time and had only an 1/8th tank of gas! I was charged 40$ extra time 30$ service charge to add gas 21$ gas 15$ extra day insurance! luckily I had gps proof, gas pictures of tank level and gas receipt! The guy was rude and said Uhaul automatically generated it that they had nothing to do with it. I said no they didnt! they made contact with me asking me where the truck was! You had to have entered the amount you lied you put in gas and you charged the 30$ fee to add gas! I told him they were shady and their business looked shady and I should have went with my gut and not dropped it off there! when I told him I had pictures he changed his tune and said that the info was entered with a smart phone and mistakes happened all the time and could be easily corrected. I said this is no mistake! you guys are scamming and I'm showing Uhaul proof. he asked me to send him the pictures and I told him No that he could take his ass out to the truck and correct it, because I was going to let him tell uhaul his lie and I would show them otherwise! This guy tried arguing with me telling me he was helping me! Helping me? Im a single mom and your scamming people!!!!! They are doing something with these trucks! Id bet they do this all the time! Nice try scamming me out of 120$ loser!!! I had to spend so much time on the app and on the phone to check out, return and call customer service!!! I will NEVER USE UHAUL AGAIN!!!!! Stop letting crooked scammy businesses provide uhaul service!!
JENNALYN JI was charged a $25 cleaning fee after I returned the 10' truck. The previous renter had a dog that had left a fair amount of hair in the cab. I hadn't noticed it until I was well on my way with my truck to make my move. So this location I assume leaves the car dirty, then just keeps charging the next renter for a cleaning fee. brilliant! PS I asked for a $25 credit back to my card, but of course I still haven't heard back from this location or "Mike" the one who checked in my truck.
Alexander SThis location is great! Very easy to rent from..
TIMOTHY C