tie downs or ropes in the cargo van would be helpfulGARRY B.
Moving Truck Rental in Vancouver, BC at Photo Station
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Vancouver, BC V6S2G4
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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All good.Joseph M.
This is not the location I booked. Location and *pickup time* were both changed when I checked in. The 1.5 hour change in pickup time was a problem.ALISTAIR B.
He claimed there is a damage on the roof, charged me more than $200 for it, but got the picture, there is no damage, contacted uhaul head office and local manager, no reply, has to go small claim court.XIN Z.
I am 99% sure I was scammed. I rent for 24hr and only drove on the highways. When I return, he said there is a dent caused by me. I said am sure I crash it. He said he will send it to u haul to investigate. I end up received a $1500 bill on my visa. the receipt in the email said "damage investigation: NONE". This location is making me quitting uhaul. Im buying a truck.XIANG Z.
Man was very helpful receiving the haul vehicle. Excellent customer service.Adam B.
No need. This branch is run by a very helpful local businessman who is running an efficient rental business in my neighbourhood. You should be proud to have him working with you.Robert peter M.
The equipment was fine but the staff at this location was rude, condescending and unhelpful. His demeanor caused unnecessary stress in an already stressful time of moving. I chose this location because it was closest but I would never choose this place again for the service alone.ASHLEY F.
I'm not sure if he was the owner of the Photo Station on Dunbar, but the man at the front desk was not willing to engage in conversation during check-in. When I finished my errand with the U-Haul van the man had me follow him down the street to do a check for damages. He jumped in the front seat, turned on the van, did not open the window, and started doing something on his phone. After several minutes I knocked on the window and asked him what was going on. He was very hostile and asked me if I want to pay for the service. I asked him why i'm standing outside a running van while you do it on your cellphone. It did not seem professional and I could tell he was very suspicious of me for some reason. We asked each other a couple more questions and then he said the payment went through on this phone. I asked if I'll get an email receipt. He didn't seem to want to answer that question, but he soon after said 'yes'. I asked when I might receive the email receipt. He said he didn't know. I thanked him and walked away. He did not thank me or say anything after that. This was my first time every renting a U-Haul from this location and I will not be returning. The man has hangups and I do not think he is trustworthy.AARON T.
The 15ft truck I requested over a month in advance was not available. Had to settle for a 10ft at the requested pickup location or drive 25km to pick up a 15ft truck.Mitchell W.
"park the truck on the lot" said the instructions. There was no lot. I had to park it on a side street a block away.Christopher D.
I went to the premises to rent a vehicle in person and the manager told me there was no truck availability for the next day, but when I checked the website, I realized that there was actually availability, I don't understand why he lied to me about availability and sent me to look elsewhere.Raul H.
Staff was very helpful.Jerome N.
Just didn't like the attitude of owner, plus vehicle was parked 2 blocks away. Had to do a inspection and walk around on a busy dunbar st...HARVINDER G.
This location was great, your online check in service was terrible!Alaia H.
Great service. ThanksShae J.
The vehicle was well maintained but the cargo area was dirty and needed to be swept out.JAMES M.
Great experience. Thank you.BRIAN B.
Gas was almost empty. Owner abrasive. No key drop box.Esther M.
The customer service at this location was very rude. I was shocked and will never recommend this location.GEORGINA B.
I'm not usually putting reviews , but this time I have to. The owner wasn't friendly at all. he opened the door with his leg , then super rude and not helpful at all. Dude if you don't want to be there , just change your job! i would not recommend this location to nobodyherve P.
The person manning this location is absolutely not the type of person who should be dealing with the public. He's unhelpful, rude and downright arrogant.GINO D.
Somebody who response in store is very impolite and no responsibility .Hossein S.
Use my chosen nameSebastian E.
My negative experience with your company was right at the front counter when I had to deal with an incredibly dismissive and impatient desk clerk at the Dunbar station in Vancouver. Even though I was very pleasant with him (at first), he was very short with me, snarky and treated me like I was a lesser person than him. We had a slight verbal altercation when I asked him to stop speaking to me the way he was. He became even more dismissive, denied his behavior and began snickering. It's unacceptable and if it wasn't for the fact that I had no choice but to rent that U-Haul off him, I wouldn't have given him a penny of my money. He was slightly more friendly when I dropped the truck off a few hours later; however, the damage was done. I know these feedback forms probably get read once and discarded, but it would be nice to have an apology from U-Haul for how I was treated by someone who is essentially representing your company. 403.991.3302 is my phone number and I will be curious to see if this is even followed up on. Thank youRICHARD P.