Train your employees, need better communication skills. I did everything online, including uploading drivers license, adding authorized driver, checking in, and paying in advance. She said the U-Haul system doesn't actually save that information, which I knew was wrong, so I had to go through another 30 minutes at the counter repeating everything. I got home and checked my credit card statement and found I had indeed already paid for the reservation, so I called her back to make sure I didn't get double charged. She told me â€˜oh yeah, I finally found your reservation and payment record but I just didn't say anything, guess I should've told you'.Susan R.
Moving Truck Rental in Venice, FL at The Storage Bins
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Venice, FL 34293
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 9h am à 5h pm
- Mer : 9h am à 1h pm
- Jeu - ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Venice, FL 34293
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The two Ladies that were working on May 1st 2021needs a rein check! They were very rude and were not helpful at all. Rohan I think one of their names were along with her supervisor. They gave me a truck on half tank of fuel and not knowing better I was thinking it was supposed to be that way. The manager basically called me a liar and said all of their trucks are sent out on full! Not that oneJeff J.
Getting the key on a Sunday was a bad experience.. Uhaul needs to improve this a lot...Jack K.
The return process stunk. Didn't work with my phone easily. Took 15 minutes to figure out.David R.
Hours of operation.....need to be later than 1pm on a Saturday. Original drop off location was changed, probably 15 miles further. Only on spot to park along fence as instructed. If that had been full, I would have no idea where to have parked the truck. Lucky I guess.MICHAEL T.
the steering wheel coating was disintegrating and was crumbling in my hand while driving. maybe put a steering wheel cover on it. It took longer to do mobile pick up due to not very good cell service at this location. had to walk around until I picked up wifi to complete the pick up process. not much can be done about that, more of a FYI.Cristina M.
Easy to use. And friendly serviceTherese W.
Nothing everything went fast and easy.Robert A.
Horrible. I not only filled the gas tank once, but I stopped a second time to put in $6 to refill to FULL. They charged me for damages although there was none. I stopped and bought a broom and dust pan, just to make everything perfect. I moved only moved 2 aquariums.Richard B.
Very friendly staff, Janeen was very helpful in making the experience delightful, will come back in a heartbeat! ðŸ‘MARTIN M.
stay open later in the dayJames A.
Nothing! Jeanine was very personable and the service was exceptional.WILLIAM K.
always great, professional service. everything worked well, no problems.Paul F.
Opened at 9. Got there a little early and door was locked, looked in window and saw a person behind counter. She also saw me. I was waiting outside at a waiting area table, at some time she unlocked door but did not tell me. I tried door again and it was unlocked. She should have come outside and told me they were open. When it came time to choose insurance her words were " If there is any damage you will have to pay cash, no insurance, no credit card." Is that U-Hauls policy?STEWART A.
All good.Robert K.
All good.Robert K.
Great experience with truck rental; would highly recommend.BLAKE D.
Janine was SUPER kind and helpful.. SHE made my day go off without any problems by going above and beyond. So grateful for her. Will surely use this company location again!Kim S.
Equipment was clean and well maintained with the exception of it reeked of smoke from a previous renter. I like the rental process from my smart device, but you need to widen the GEO location parameters. The truck was parked at one end of the business, which is a fenced in storage facility. When standing by the truck, the map showed my location correctly, but it said I wasn't at the business. I had to walk across the parking lot and stick my arm through the fence with the phone to get it close enough to the business for your app to accept it.Tim L.
Far above other UHaul dealers in Venice FL. Very professional, very friendly staff and very clean unit.Russell F.
Overall my experience was great and I don't have any complaints.Leo V.
Nothing. Everything was great!DAVID B.
Employee could be more friendlyRonald R.
Charged for 24 covers only asked and use only 1. Asked for 17 ft truck said uhaul doesn't have any and website there are they changed on my reservation had to make 2 trips because of that cost for extra work hours for movers help. Never use againNancy C.
The rental truck was very good. However, when aksed about the charges before the rental, no mention was made about a $10 CDW charge nor was it explained at the time of the rental. After returning the truck, the $10 cahrge appeared on the final bill. Lisa refused to adjust the charges even though she had not outlined the CDW in any discussion we had. We cannot justify using the service again.MANSON HUBERT K.