This was the worst experience we have ever had. We ordered a 26 foot weeks in advance and the night before they tell us they di not have one their is one 2,5 hours away. They did find a 20 foot 25 miles away. We get a call it was not dropped off in right spot go to another. We were told we would not be charged for the milage we went over for the extra 25 to 30 miles because they messed up. We were charged for the extra miles. Horrible horrible experience.Tyler K.
Moving Truck Rental in Vernal, UT at K&M Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Vernal, UT 84078
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 10h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Vernal, UT 84078
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I was supposed to pick it up at 9:00 a.m. and nobody showed up to the shop until 9:20Karen B.
Very nice peopleKamereon W.
I was charged for a dolly but did not even have it on or in the truck.Mike W.
Charged a personal visa card without consent from the person who owns the card. This is illegal & fraud and I have already advised my bank.SHANNON R.
Very friendly, and a great convenient location.Calvin C.
Very nice to work with. Will do it again.William L.
Needs better lighting or Signs to help direct where to park U-Haul. Gravel parking area had some dips that collected water, which would be nice if filled or leveled out.Nathaniel C.
The lady was nice and sweet in the office.Heather F.
Still waiting on my deposit returned ðŸ˜•glenn V.
Thank you so much for working with us!Franklin H.
Fantastic service. She was guided us through the process and got us on our way real quick.Mark J.
The person answered the phone- "Hello". I thought I had the wrong number. She proceeded to complain about being in Salt Lake and her car breaking down??? I wanted to drop off a day early, that was clearly a no. I asked if she would be at the office in the morning when my drop off was due. She said sarcastically, "Oh Please. My car broke down." She did go on to say someone would be there or I could use the key drop off. I was concerned I wouldn't be credited for the day of the drop off but to my knowledge it's all fine. Not a customer service oriented location.Julia X.
Destination was closed for 4 consecutive days due to state holiday. Equipment dropped off on a Saturday was not checked back into destination facility until the following Wednesday resulting in a recovery email from the corporate office looking for their missing trailer. Closed facilities should not be assigned by U-haul as a drop off destination when there were alternative locations that could have been assigned. All ended well but was alarming and concerning. I have used Uhaul on many occasions and always a great experience so this is an anomaly but wanted to make my suggestions for improvement in services known. Thank you.BEVERLY C.
Such an easy process!!Charles W.
Very friendly and helpful.Kristin A.
K$m went beyond and got stuff fixed for me good people thanks to them I dident get that extra bit they had it dismissedPaul S.
Very friendly, and helpful people! I was totally satisfied.Larry C.
I had a positive experience with the customer service rep. It was to be all online. However the mileage was incorrect in the truck by a lot. So I had to speak with the lady. This prevented me from returning it online. Be it that the mileage was incorrect I was overcharged. And I was charged a dolly rental fee. When I never received it. She said she would take it off. But according to the receipt it wasn't. So will most likely never return. It's to shady if you ask me.Mandy K.
Charming lady was very helpfulderek W.
We had two different individuals serve us. One was a nice young man who was very professional and accommodating. The other was a young woman whom was arrogant and unaccommodating.Kristy M.
Great friendly customer service.Edward K.
I would recommend the location because the representative was nice and helpful. I would, however, caution them to check the equipment carefully. When I did my pretrip inspection, I quickly discovered that the windshield wiper blades were literally falling apart. As for the truck itself, it was in overall good condition, but I was very frustrated with the governed engine, particularly when another Uhaul truck blew past me on the interstate.SAMUEL M.
when I picked up the trailer it was not clean.. which was fine (I mean its a trailer) then when I dropped it off I ended up with a cleaning charge , it was cleaner when I dropped it off than when I picked it up...RANDY J.
Keep these folks on they are good peoplemichael T.