Reservation was for 1100, opted for mobile pickup, the incorrect van was at the location and the numbers on the truck didn't match. Owners of the store did not arrive until 1137 to check in the van. Ordered equipment was not available at this location despite being moved to this location the day before due to truck/equipment availability. Uhaul representatives were not helpful or remorseful for our wasted time, delayed in our elevator reservation, and now no moving equipment or moving pads to assist in my move.Greg J.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Villa Park, IL 60181
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,0 - Cote moyenne des clients
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Where do I start. No parking lot, had to park next door to walk around property. The truck was parked across a busy street, had to drive there while UHaul help was on the phone. Had to then drive back to the used car dealer to retrieve the truck key that was not locked up. The process took more than an hour to pick up the truck.Edward M.
When I arrived I was told no equipment was available, they told me to go elsewhere. I told them there was a trailer out front and that is what I reserved. I overheard one guy say we need that trailer to pick up a customer's car. I WILL NEVER RECOMMEND A U HAUL THIRD PARTY RENTER. THE DAY I RETURNED THE TRAILER , THERE WAS NO AT THE LOT. I MADE NINE (9) CALLS TO THE DEALER BEFORE, I HEARD BACK FROM THEM..Walter B.
Phone number listed on contract forwards to another number that states voicemail box is full. A note in the window states you have to use the website to return the rental. Very crowded lot, I ended up leaving the dolly on the parkway of a state highway with several others.GREGORY K.
This was the most horrible rental experience of my life. The truck wasnt at the first location, no one bothered to call me. Got transferred to a different location and had to work over an hour on multiple phone calls trying to get access to the truck. We had people sitting at our house for 2 hours while we waited. They were so many cars at the 2nd location that picking up and returning the truck was a pain. I'm not sure If I'd ever use Uhaul again.Robert N.