They did not process my return of the truck which then had UHaul calling me nearly 24hrs later asking when I would return the truck. Then when they finally did process it, they charged me almost $15 for 3 gallons of gas when I only drove the truck 12 miles and returned it with the same amount of gas as when I got it. Maybe even more gas because I put a little over a gallon of gas in it to make sure it would still be at the same level.
William F.
Shell Lynnhaven
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Virginia Beach, VA 23453
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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There is no indication where you are supposed to drop the vehicle and no drop box for the keys. I ended up giving the keys to the guy who at the shell gas station who I hope was supposed to take them. Feel free to have some instructions for people. Just awful.
Tanner M.It took me over 40 minutes to get the rental, after having done all the online setup. This gas station location had a guy that was taking personal calls the enitre time.
Dakota J.They didn't have the dolly or the furniture pads in the truck. Ended up driving an hour to get them. Person at location was not very helpful.
Cindy B.I loved the return process online. Easy instructions and very fast
Valerie W.