Truck was in poor condition. When I complained to Uhaul, she told me that i would get a phone call from a manager but it did not happen. Looking to hire a lawyer to sue uhaul over poor vehicle conditions and no response so it does not happen to anyone else. They put my health and my sons at risk with a engine cover that was not fastened down. There was engine exhaust that could have been in the cab. Took pictures and recorded reponses from Uhaul.
DeAnn R
Ideal Self Storage #1
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Waco, TX 76710
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Ed provided great, friendly service—it’s good to have the company with Veterans as employees!!
CHET EThe Uhaul here was poorly maintained. Had check engine light on when i first started it and squealed when you turned the wheel. Asked for a dolly, did not have a dolly. I did not use this equipment and was still charged for it as well as for a dolly which wasnt in the Uhaul. I will be disputing this charge
james bToo expensive for someone to move from short decedent city. I won't use you again. Too much expensive. And promised to give ne a discount never happened
Alexander ZIt was not the location fault, it was the online booking’s fault. I made a 9:00am pick up time at a different location on line. I got a call from on line booking I needed to pick it up at a different location. I agree and I was sent a confirmation email to where to pick it up at and I could pick it up at 9:00am. I went there at 9:00am to find it did not open until 10.:00am. I tired to do the online check in, which I was not told I could do until I called the contact information on the front door of location, but the online check in did not work. So I had to come back at 10:00 am when they opened to get my truck. This put us behind getting to the location to load and I lost the helpers I had lined up to help us load. The prices of renting a U-Haul truck are high so because of your mistake it cost me more. This was the third truck we had rented from you since May of 2022. It may be the last if locations and correct times can’t be meet.
John R