I have had truly abismal uhaul experiences in the past, not having the van or ANY van i reserved (happened twice), employees who didn't care at all about their jobs or customers, dirty vans etc. The Uhaul postal annex (Walnut Creek on Ygnacio) was FANTASTIC. The man working there stayed late for me, was super fast and efficient, made sure I understood how the gas worked and that I had the service number and his name and number should there be any problems. He, just made the whole process so calm quick and easy, I will seriously never go to any other uhaul, it's like night and day. To the man working there, a huge thank you!!KRISTIN F.
Moving Truck Rental in Walnut Creek, CA at PostalAnnex Plus
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Walnut Creek, CA 94598
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Walnut Creek, CA 94598
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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There were roaches that infested all my furniture in uhaulJAYDEN B.
Great service, terrific price, friendly staff. What's not to love?ALAN S.
The people at the Annex are helpful and friendly.ANDRES L.
Lenient on a late return!FLORA D.
The truck was terrible! The driver's side windshield wiper had the rubber blade falling off the metal arm so it was metal scraping across the windshield. The lower mirror on the passenger door was shattered. The entire mirror arm was loose and would not stay in place for me to see side traffic while driving the busy freeways. I had to wrap the mirror and arm with packing tape to secure it. Every time I would press the accelerator, the engine would screech loudly. Likely a belt problem. Something red was splattered on a wall inside the box. Some kind of food, blood..,,not sure. Terrible!!!MICHAEL B.
Guy was very helpful and friendlySabrina L.
A truck advertised as $20 should not cost $135 for a 4 hour period. Even with insurance and charging per mile. I'd like someone to call me at 925.787.8420 so I can reconcile the differences. Nicknick K.
nothing. all is okay. friendly host. good sold truck. Oh...it would be nice to have lifting belts and more accessories to choose from... but that's about it.Andre S.
For the vehicle I rented (TM1770N), please look into cleaning the driver's cabin, repairing the seat covering, and checking the engine. When I picked up the vehicle, it smelled really musty, which will concern future drivers for this vehicle. Additionally, the vehicle was unable to start at one point, which required me to call roadside assistance, adding almost an hour of more time to my move.Ryan B.
Nothing! Great experienceMATTHEW T.
The no insurance policy should cover the vehicle damage uhaul should be responsible for that. A persons Insurance covers an accident not damage that the vehicle undergoes if it breaks down while the person renting it is using it.THOMAS G.
Gas gauge was indicated wrong, ended up putting more gas than i usedARIO E.
Nothing. Great customer service and location. The van was there as requested. Will come here again!Alvin R.
Nothing! Sam at Postal Annex is amazing!William A.
Sam was awesome. He was very cordial and helpful. I plan to use Sam next time we need rent a truckKENNETH L.
Sam was vey helpful. I would work with him again.MACDONALD A.
I saw the same Uhaul I rented get dropped off when I arrived for my pick up time and it was not cleaned out or sanitized. The person who worked there just handed me sanitizing wipes and said that they leave it up to the customers to clean up because they don't know if anyone is allergic, which is a terrible excuse. Do not recommend.Nicole O.
Nothing. Keep up the great service.Bernard M.
There was just a concerning issue that was resolved. When I got into the van there was a light that stated an oil change was needed in the van. I left Sam the owner know, he assured e it was ok to drive the van. It was spotless. Extremely clean and the staff was very friendly. Great place to rent from.CHRISTINE A.
Pick up was not an issue. Pain was finding a truck on time and screw-up and lack of customer service to help to find one near my place and confirming it. It was very painful process, right hand didn't know what left hand is doing. No collaboration of any one whatsoever!Fari R.
great experience, thank you service techs!MARCIA Z.
The only thing that was a bit disappointing was the fact that U-Haul could not keep good track of the reservation. I made a change to the reservation and went to Concord location, and the service was horrible, the lady at the desk did not make any effort to try to remedy the situation. Thank God for the Walnut Creek location in Ygnacio, the gentleman was courteous, professional and very welcoming. He made the experience a pleasure. What he did for U-Haul was a service recovery for my bad experience the day before.CHARLES T.
Easy and efficient rental.John B.