This has nothing to do with Bubbas & Rose or the service they provided, but the pickup process was horrific. U-Haul not only changed our pickup location and the time of pickup, but they also didn't have the right size truck that we had ordered. The UHaul representative called me the day before pickup to notify me of the address change due to the fact that the 26' was not available at the first location, but it would be available at the second location. But then we showed up, they didn't have the 26'. We weren't able to fit all of our belongings in the 20' so now we have to rent a second UHaul to get the remaining items back. We moved across the state, so now we have to go back to get the rest of our stuff AND pay for a second uhaul. Bubba & Rose was so apologetic and amazing and it is 1 000 % not her fault by any means. She did everything she could to ensure that we were taken care of.
LOGAN M
Bubbas & Rose Of Wausau
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Wausau, WI 54401
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Rose was great to work with.
RYAN BUnfortunate that the owner had a medical emergency. Given the state of the signs, it had been a few days so I had to use U-Haul’s 800 number traffic services. They were very helpful and were able to upgrade me when the location owner did not leave a key for the correct equipment. Probably should have arranged a redirect to another location in advance or Have the correct equipment available but it all worked out.
Patrick SEquipment was in poor repair and was dangerous to drive.
Kayla MRose is the sweetest lady and was extremely helpful and kind during our rental. Would definitely recommend Bubbas and Rose of Wausau.
suzanne j