Hereâ€™s how they treat veterans... This storage facility has pissed me off badly. I am not big on writing reviews because i do not like wasting more of my own time due to TERRIBLE service. So, I rented a U Haul around 12-1pm on a Saturday (March 23rd, 2020). Ended up getting there that day around 3-4 pm. The storage facility was not open when I arrived, so I had to use the U haul truck share. This allowed you to do everything over the phone in order to rent the U haul. The last of the steps is to get the key to the truck from a small 6x6 box that was locked with a code when you are finished with all the steps needed to check out the U haul. I got the code and put it into the numbered combination Truck share box. Opened the box and got swarmed by a minimum of 4 wasps that had a big nest built in the box. Ended up getting stung on my back, thought I felt something but was not sure until I left because i was in a hurry to move my house. About 30 minutes later my back/shoulder was on fire. I ended up having a fever the whole day and it was already 95+ out here in Texas. I was able to move the house at about 50% less effort because of the way I was feeling. I had to pay someone to help me move now because we could not get the job done as planned because of my situation. To make a long story short, this added an extra day of moving, had to move in the rain because we added another day, had to take an extra trip which added more to the total bill for the move. Ended up having to drive back to the storage facility that night because I had a feeling if I did not get some pictures then i would be made out to be a liar. I'm VERY glad that I did because the lady at the storage facility told the U haul claims department that there was no nest in the box, and she had just put the keys in there a couple days before. This is total BULLS&%T because for one, I have dated pictures, two, the groundskeeper visually saw the nest with me when I turned the truck in (security cameras will show us both looking at it), three, there is no way the key was put in there days before like SHE told the claims department because I had just rented the U haul THAT DAY, there is no reason that this one trucks specific key would be left in the box for a couple days. I only opened the box and got swarmed, does anyone believe that someone only hours before this, not only opened the box but put a key in also and did not notice or get swarmed by wasps? Another thing to add, the day I turned the truck in I told them about the incident, and they acted like I way lying. The lazy woman working there would not even get up to look at it and she was rude and unhelpful. I am assuming she is the one who lied and told them that there was never a wasp nest in the box. This last part does not really have anything to do with the storage facility but U haul themselves. I called to inform them that night that this happened at an authorized dealer for U haul and the first person I talked to ba
Moving Truck Rental in Weatherford, TX at Price Right Storage
Moving to or from Weatherford, TX 76086? Get FREE truck rental rate quotes at Price Right Storage.
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Cargo vans and pickup truck rentals in Weatherford, TX
U-Haul cargo van rentals and pickup trucks in Weatherford, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Weatherford, TX 76086. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
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Everything went great!
I first went to 2200 Ft Worth Highway in Weatherford to drop the trailer as contracted, but the man there said he had no place to put it and to take it to 1712 Fort Worth Highway down the road and turn it in there. Of course the man there was not expecting it, but was very helpful. The day after I turned in there, UHaul called me looking for their trailer. The man at 1712 Fort Worth Highway in Weatherford TX did not record the drop. Not good!
The woman that helped was amazing. Much better experience than the first dealership down the road I originally used. She was quick, informative and extremely professional. I wonâ€™t rent anywhere else and have already praised her on social media. The other dealership in town was extremely unprofessional.
We were told to drop off at 2200 Ft Worth Hwy. when we got there they said they were not taking trailers. Very rude. Ask for help to find where we should take it. They said they didnâ€™t do that. So we dropped our second uhaul at 1712 Fr worth hwy. very helpful, accommodating and pleasant. Customers in line said they were at 2200 Ft worth hwy and they wonâ€™t return. Very rude to them too.
I rented a truck and dolly for a one way rental. My circumstances changed and I needed to return the truck and dolly. I called 2 hours before they closed. I was told the onsite mgr would call me back. She never did and this location was closed the following day. I was recommended to wait until they reopened to return the truck and dolly. I live 4 hours away from this location. Waiting would mean 2 nights in a hotel. Better would have been to return my call before closing the day I rented the truck and dolly.
There was nobody there when arrived. This was during listed opening times. Had to call, regional office, then some one showed up. Unloaded trailer but the guy there didn't check me out. I noticed that on the receipt that it listed date of return as 3-15 and I returned it on Friday the 13 th. I wasn 't charged for anything extra but it was strange that it wasn't shown as checked in on the day I returned it.
I was not notified there was a mileage cap, and that if we went over it there would be a fee. I also was charged $400 more than I was quoted online. All the surprise charges really put me sour towards the company/representatives.
Employee was friendly, professional and very helpful.
There was pretty much no place to park the trailer when I went to return it, so I had to park it near the office taking up vehicle parking spaces. Sorry about that! But there wasn't any other option.
Always a great choice
Nothing. Everything was in working order. Had a good experience.
The place was closed on the day of my return, 2/13/2020 before noon. Went to another location and would not accept trailer, said they couldn't????? Was told of a third location who also could not accept my rental. At least he called his manager who told me to take it back and drop it off even though they were closed. Dropped it off and took pictures of trailer at location and sent them to the manager I was told to send them to. He sent me a receipt. At least some people were accomodating. Can't say much about your overall service.
Excellent experience, Tereasa is always customer oriented!
Everything was great. Just how I thought renting a uhaul would go! 10/10!
The property is very tight space wise for the business they are in!
The auto carrier jack was nearly non-functional---very hard to turn! No one mentioned it when I rented the truck & carrier, but they had to have known because they put it on the truck. And I wondered by it took the guy 25 minutes to hook it up. After wrestling with the blasted thing to get it off the truck, I got some oil from a friend, which loosened it up. Still, you rented me a brand new, fantastic truck (A+++), but an unlubricated car carrier (F) ---and you knew it---which made my overall rental experience a poor one.
Find a better way than having to upload pics of my license or call to verify when I just presented you with photo id.
Lovely people :-)
Very good service
Will use this location in future for all my U-Haul needs it was a great experience. Easy peasy lemon squeezey
Great service. Very easy and stress free.
Nothing bad to say, They were very helpful
First, the information and the sign on the door indicated the facility was opened, to which it was closed. I called the phone number which led to an answering service, who was unable to answer any questions. I then called Crowley to get my questions answered. After turning in the vehicle on 7/24, today I recieved call from the agent telling me the fuel level was 9/16 of an inch off from where she thought it should have been. The agent was rude, and wanted to charge me an additional $19.00 for fuel that would cost $2.50. She then proceeded to tell me she was closed on Wednesdays, the sign on the door is misleading because it indicates they are opened Monday through Friday 8:30 - 5:30. If she was there when I returned the vehicle she could have told me that then and I could have rectified the problem. The clerk was rude and arrogent. I was supposed to be getting a free months storage with her, but with her crabby attitude, I rented elsewhere. I will not be recommending Uhaul to my friends or family in Weatherford, Texas. When I find an apartment I will use another self moving company to move my belongings because of her attitude.
Actually check in the equipment, so it doesnâ€™t look like itâ€™s late