Efficient and quick.Andre D.
Moving Truck Rental in Welland, ON at Mobil Gas
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Welland, ON L3B3X5
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Trying to finalize the rental while customers are walking in and out of the store is very awkward. There was dog puke and dog food on the passenger side floor, and orange peels as well. I had no time to call the Uhaul customer service to address this and i was also not going to touch it. There was only one employee at the gas station, he was unable to leave his position. The passenger side front wheel is an All Terrain wheel and the drivers side front wheel is an All season tire with different tread. This caused the truck to be imbalanced and made it difficult to stay straight while driving. All Terrain wheels are also not as fuel efficient. Uhaul is slipping. Or maybe it's that these 'neighborhood' dealers don't care as much.Jeff F.
Maybe a quicker check in terminal. Overall the young person who helped me was awesome!!!!TOM K.
We were to receive 50 free kms due to our truck not be available and having to change pu locations and time. This was confirmed at the pu location. When it was mentioned at drop off we were told the transport office would look after it. Thankfully we didn't use any where near that amount because the final bill only showed 30 free kms. It.wasnt a big deal because we didn't need or use.it, but if we had it would definitely have been a problem.NICOLASJOHN M.
Great customer serviceLindo V.
I returned the UHaul at 12:30pm to the Mobile Gas, yet the Invoice says after 3:00pk so I was charged double. I filled the tank, parked it, and handed the key to the woman working the counter. I asked her if there was anything else I needed to do and she said no, she checks it back into the system. I than had a UHaul rep call me later in the afternoon at 2:42pm and I called him back 2:58pm told him it was returned at 12:30pm, he said he had called them several times and no one was answering the phone. I am not impressed by being charged double, after the fact that I spoke directly to UHaul and said it was returned at 12:30pm.Amanda M.
Picking up the truck was stress free and quick. The return wasn't great. Had issues with the systems and spent over an hour trying to get in touch with customer service inside the store because of issues with my depositTaylor L.
The young lady at the location was very helpful. No improvement needed.BRIAND O.
Great experience, the drop off was simple and smooth and the attendant was very helpful.Zackory A.
Friendly staff,good service ,cheap gas , overall good experienceKASHYAP S.
Very unorganized filled stuff out on line then had to do samething again in store. Could not understand due to language barrier at pick up and drop off and they were getting upset because i could not understand what they were asking of me. My boyfriend was with me at the time and had a hard time with language. Truck was dirty garbage was left in it. Dog chew toy a used mask barretts and dog hair all over seats.Cheryl R.
The store is new and it was a bit slow due to the way the system is at the store but the gentleman was very kind and did what he could to help us out.. very friendly and I'm sure when they know the full system it will get easier.. other then that it was a great experience.. thank you!!Lisa L.
Well I had to pay two times for the truck and I don't understand why I had to pay twice for useing the truck and gave it back earlyJason L.
STOP OVER CHARGING AND START TAKING CARE OF YOUR CLIENTSGeorgina M.
The vehicle was fine. Unfortunately, because the location has minimal staff (1) when we encountered problems with verification at the time of pickup, we kept having to step aside for gas customers and lotto. It took 45 minutes to clear the paperwork even though I pre-booked online. The girl was very polite and patient but still was not the best experience at pickup time. Great pricing!Carol L.
Nothing from thus location. Fast and very friendly service. Even gave me a free bottle of water on a hot day as a kindness! Wonderful experience with this location. Well doneshane C.
Trucks fuel was below its recorded level and I was charged for it. I took a pic. When i got there the computer had different info then my reservation. After the guy called uhaul on phone the representetive on the phone said it was fixed but was charging me an extra $120 and did not want to fix it. Everytime I rent uhaul they try to scam some way they have zero coordination between their online registration and the actual retailers. I have rented a truck 8 times and have had 8 horrible experiences. They have zero transparency in their company and fail on every aspect with a complete loss of integrity. If uhaul went bankrupt I would not weep.Brock F.
I have filled the gas and returned the vehicle above quarter tank and I haven't receive my cash back yet. Need clarity in That. I especially called the person and show them the meter reading alsoBasil J.
It was a great experience. The people at this location were VERY nice and wonderful to deal with. Excellent customer service!!Tanya R.
Uhaul left me stranded for 8 hours on the side of the highway in the middle of the night in the middle of nowhere. They don't call back to your service calls, they are slow and they only have 1 tow truck company they use in all of southern Ontario. The uhaul representative even asked me if I would drive the uhaul truck with an extremely unsafe wheel bearing to a hotel (minimum 20 miles away down a major highway). The experiance was absolutely terrible, the truck I picked up had used car tires in the back, I got charged on my credit card as soon as I picked it up, shouldn't be till I drop it off?. I got 3 calls while I was loading my uhaul because they didn't think my equipment was dispatched and couldn't figure it out. After I was finished unloading my broken equipment at 5pm, nobody picked it up till the next day, because of a miss communication with the tow company on uhaul end. I can't believe they want me to pay for this, unfortunately they already took out the money. Also I for some reason now got an email stating I owe $109 for the trailer being dropped off in the wrong location. The trailer was towed from my location. And I now see my truck rental is still active although I've returned my equipment I'll be posting this review everywhere on the internet unless my money is returned in full. I don't believe it's fair I pay $1408 for such terrible service and inconvenience. Paying to be stranded in the middle of nowhere for 8 hours without food, drink or anything. And no way to obtain it while I wait for a call back from uhaul. This all after driving 20 hours(1700kms) straight by myself and being only 3 hours to my destination.Joshua M.