Worst experience I ever had had to pay more than I was told, had to pick up at another location (another state) at 5:45 on the day of pickup after I had left my residence at 4:30am, bought boxes at pickup and the attendant left out the metal bar to hang the clothes and upon return had to pay extra on gas, and I had verified twice the exact amount I would have to pay for the truck and at pickup had to pay extra, tell me what you think would you ever rent from U-Haul again would you please send this to the CEO at U -Haul I believe if anyone who reads this message would feel the same, I've never cheated anyone but today I was robbed.Richard S.
Moving Truck Rental in West Memphis, AR at The Storage Depot
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
West Memphis, AR 72301
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 3h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in West Memphis, AR 72301
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything was very clean and the staff was very professionalROSHANDA L.
The people were very friendly!FLORIA T.
Everything was excellent. I cant think of anything you could do differently.Joyce A.
Everything was greatDorothy N.
Excellent customer service.APRIL P.
So easy to drop.Sonya E.
I was charged twice can you please reverse 127.00 back to my card thank youKimberly G.
I use Uhaul a lot my big coplate is the times I've called in to speak to a manager I've been told they will call with in 2 days but they never return calls just stop lieingRoger W.
Very professional customer service in person and via phoneAnn M.
I arrived at the storage facility at a strategically planned time. Time came to hook my truck up to the trailer and when I go to test the lights, my blinkers on the trailer were flashing backwards. They told me my truck wiring was wrong so I made them hook up another trailer. It was their trailer. Not my truck. Already running late, I agreed to a deal that ultimately ended up a very poor trade on my end. They did not have a backup trailer. The agent stated that they would give me a 10 ft truck (instead of my 12 ft trailer) for $300 flat instead of $228 that I was originally paying for the inconvenience. I said that's fine. I get 10 miles away to pick up my truck and they charge me $300 for the truck, $56 for insurance, $50 in tax, $100 gas to get to my destination, and a $10 mileage fee upon return. Doesn't sound like a good deal to me but I may be wrong.Clinton M.
You are at the top of the lineCarol M.
The first place that I got sent to the person didn't show up which put me back an hour. The new place in West Memphis was very helpful.Andrew A.
original pick up location was five minutes from the move site. the day before, it was changed to this place in rural arkansas (instead of memphis) that was 25 minutes away. we had no car and were not familiar with the new location, so we had to pay for an uber and struggled to find the location. additionally, our original supplies purchased with the u-haul were still being held at the location in memphis, so we had to purchase the same moving supplies at the site in arkansas and requested to be refunded for the supplies at the memphis site. the $30 uber was not refunded for the inconvenience.Sydney S.
Very timely and cordial.Stephen C.
Excellent customer serviceJerilean D.
Have equipment preloaded into truckCharlie M.
Best customer service ever!!!!!! Sorry I can't remember her nameShoneda R.
Great customer serviceIsaac C.
I was completely satisfied with my experienceJOHN R.
Nothing, I can see.Jerry D.
Excellent servicerandell P.
I was completely satisfied.Jerry D.
You're doing it The rental rep was ready to complete all paperwork in an efficient manner. I was in and out within 15 minutes!Donnie M.