Our pickup location was not convenient, but equipment was not available at a closer dealer.Ivo L.
Moving Truck Rental in West Monroe, LA at Donnie Plunks Towing
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
West Monroe, LA 71292
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in West Monroe, LA 71292
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
When I arrived, they did not show to have trailer in stock even though it was there. They said it showed to be stolen so it was not checked in to their location. They did not seem to know it was there. This should have been taken care of before I arrived. That is reason for 4 stars rather than 5. The concerning part is that a trailer would not have been there for me to rent had this one not been there. It had been reserved for several days and had the guarantee it would be there.Gary O.
Don't wait 22 days to charge my card for a cleaning fee that is not my fault. I reported that the vehicle wasn't clean at pickup so your company waited 22 days tonchsrge ME for reporting it? I'm filing a complaint with BBB. This is unacceptable.Tamara G.
Get a tune up, because $120. for gas is a bit much.Mary J.
The mobile app is unnecessary to pick up and drop off truck. I was under the impression that the app must be used. You can simply login to the website on the browser on your phone which is way more user friendly as the app would not work properly for me.Dalton H.
The location was no problem, but the Online check In was terrible and the customer service was terrible. Had to go through 3 people & was disconnected once before the last person was able to assist. Process took an hour!Marty F.
Great experience and will be back.Clyde K.
Very nice folks.Kevin S.
My experience was great. Zero problems.Norman V.
Easiest rental everBILLY P.
I had to return the equipment a little later than expected due to circumstances beyond my control, but the U-Haul representatives at this location were very understanding and allowed me to return the van a little late without penalty. I greatly appreciate that!Kenneth L.
15' truck was dirty inside. It still had someone's trash inside. It also had cigarette ashes in ash tray. You could tell this truck had not been cleaned. Very big disappointment for this location. Car hauler did it's job fine.timothy C.
DO NOT RENT FROM THIS LOCATION! I called Donnie Plunks on Thursday to confirm my rental for Saturday, and I was assured that everything was fine. I arrive Saturday morning to pick up my U-Haul and was informed by their very rude employee that they were not renting U-Hauls that day. After explaining that I had a reservation that was confirmed with this location on Thursday, I was told that I would just have to call U-Haul to find another truck. Luckily the very nice and helpful people at 1-800-GO-U-HAUL were able to assist me. I would 100% avoid renting from location (unless you enjoy poor customer service), and they deserve zero stars in my opinion!Corbitt H.
My favorite place to rent uhauls in West MonroeRicky M.
the staff at Donnie Plunks uhaul are always very cordial and helpfulDan B.
Keep doing what you're doing. Polite, courteous, business.Frank K.
I was charged $33.07 too much! And donnie plunks towing will not refund my money. Ive reached out through email to uhaul and no response!!Monica B.
Very SatisfiedLeah T.
Truck does have a belt in motor that doesn't sound good!Kristan B.
Have the equipment ready for the customer at the correct time, and don't change reservation on the customer.Aaron A.
Got charged for more than what was reflected back on system at the time of check out .Worse experience ever will not use againLameka S.
Thank God for the help that Amanda gave me. Beautiful jobToney C.
They were also very nice and helpful.Frank K.
The young lady who waited on me was kind and professional. She went above and beyond to make me feel at ease.Janet P.