Had problems with no contact service & app it took over 2 hours to complete and that was with ur agents assistant. Then same when did the return of the truck no happy with u hall at all !!! ðŸ˜ðŸ¤"🤬
Mary Ann N.- Oregon OU
- White City
- 97503
Moving Truck Rental in White City, OR at All Pro Fleet Services
(Concessionnaire U-Haul dans le voisinage)
174 Trout Way
White City,
OR
97503
(Off Table Rock Rd in White City)
(Off Table Rock Rd in White City)
Services dans cet établissement :
Pour nous contacter
174 Trout WayWhite City, OR 97503
(Off Table Rock Rd in White City)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam - dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in White City, OR 97503
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
Horrible customer service. One of the worst places to rent from in the valley.
Emily O.- Rating:
- 5.0
The drivers side rear tires were at the wear indicator and should have been replaced. The location was closing as I was renting the truck, but I feel like that truck should have been tagged due to safety reasons and not rented. I had pictures and videos on my phone just in case it blew on the drive. I was driving nearly 300 miles so it did make me pretty nervous. I really hope the drop off location caught it and flagged that truck for maintenance.
JUSTIN L.- Rating:
- 5.0
Great location for us - easy return. Thank you
samuel J.- Rating:
- 4.0
The only issue (minor) was they did not have the full 4 dozen bankets I had reserved available on site. Otherwise, the staff was very profession/helpful, and the equipment (truck, trailer and hand-truck) was exactly what we reserved and worked excellent.
BRENNON S.- Rating:
- 5.0
Pick up and drop off location for excellent it was your reservation service that really feel short. I found it asinine that on my seven hour journey to get my truck and trailer I received a call and they told me they didn't have it they're available for me. And I if I still wanted it would have to travel an hour and a half out of my way one way to go pick it up at a location that there was a truck and trailer. Not acceptable!!!
Christopher R.- Rating:
- 5.0
Thank you to uhaul for the excellent truck and internet reservation. Every thing was perfect and I could not be more satisfied. A special thank you to the lady at this drop off. She was exceptionally helpful and seemed full of the Christmas Spirit. A wonderful way to end our transaction.
loyd L.- Rating:
- 3.0
Furniture pads were damp and had moldy smell
Steven G.- Rating:
- 2.0
Location for pick up change, that's ok. Called to confirm, and was told to go to yet another location 12 miles away to pick up blanket. A few hours later got email that truck and moving blanket would be ready guaranteed. Called morning of pick up to double check. Talked to a young man, explained about email and asked to check my rental. He said every thing was ready. Went to pick up and no blankets. The lady there said I had to go and get them. If I did not have the email that said my reservation was guaranteed I would have to waste an hour or more going to another location. The worst part, they lied, they went up stairs and got the 20 blankets.
Michael M.- Rating:
- 1.0
We waited nearly an hour to even be acknowledged we were waiting at the front counter to pick up the trailer. They guy seemed very tired and unhappy, he told me about his recent medical problems at which I am sorry for. I told the guy our return date and city, he said he only had a 10 day rental, but i told him because we couldn't make it cross the country in 10 days, we would be dropping it off in 12 days. He said he could only extend it to 11 days and we would pay a $20 late fee if we brought it in on the 12th day. Then when we got to the drop off location on the 12th day, like I told them. They said it was still a 10 day rental and we had to pay $40 per day, not $20. On top of that, the wiring for the trailer was wrong, we had to purchase another plug along the way for the trip. the plug we purchased at uhaul at pick up was shorting out. The drop off property was confusing, there was no clear entrance, so when we went in the door in the bay we were told in a snooty way that was not the entrance. I apologized and told her I didn't know that. I told her we were there for a drop off and her body language was clear that she did not want to help us, she even verbally said that someone else would help us, and that she didn't even think they could take our trailer because it wasn't scheduled to be brought in there.. Even though I told the original store in West Virginia that was the city we wanted to return it to. They ended up taking the trailer from us but was the girl seemed so rushed, rude, and then even rolled her eyes at me at the end of the transaction when I told her that I wasn't supposed to be paying $80 in late fees, I was clear about my return date, and it was only supposed to be $20. She said she couldn't do anything to help me and I would have to take it up with uhaul... Wasn't SHE working for uhaul??? Overall, this was an awful experience and I wish I had gone with a better company like Budget or something. Moving cross country with 2 young children is stressful enough, and when you're paying hundreds of dollars to a company to aide you, you'd think they'd be helpful.
Jarrod S.- Rating:
- 1.0
The woman can stop yapping about her dogs thru out our entire check out experience. The Guy was just plain fine with zero feedback to us about basically everything. Just a poor service person with zero personality or care.
matt H.- Rating:
- 1.0
I had a reservation at the Eagle Point location for well over a month, they even called me multiple times to confirm before I was to pick up the tow dolly. Upon arrival the manager said that he had forgotten to procure one and gave me a "So what?" kind of attitude. They shuttled me off to this location, which was a royal pain in the ass. This location however was excellent and I have no complaint about them.
Michael P.- Rating:
- 4.0
The office at the pick up location was not well marked so was hard to find. It was also considerably farther away from me than the Hwy. 99 North location.
KEITH M.- Rating:
- 5.0
Thank you for all your help! You provided outstanding customer service!
Arley B.- Rating:
- 4.0
The office is a bit difficult to find.
Denise R.- Rating:
- 4.0
told them about the wiring issue they said they wouldn't let anything that way
ron S.- Rating:
- 5.0
Excellent! Everything, from the paperwork to hookup was great. All the work had been done before I arrived. Thanks
David C.- Rating:
- 4.0
Quick, easy to deal with. Polite.
GERRY B.- Rating:
- 2.0
The girl at the desk was very nice but being in Oregon, the truck had been used to transport marijuana plants. It had not been cleaned and had marijuana debris (leaves and buds) throughout. All of our furniture came out smelling heavily of marijuana
Robyn J.- Rating:
- 4.0
I usually rent from the Medford location on N Front Street but they didn't have the size I needed. Everything at this location was great.. Not quite as convenient to get to and I needed to hook up and unhook my trailer myself... That was no problem but the other place does it for me.
Mitchell P.- Rating:
- 2.0
First off I was supposed to pick up a 6'x12' trailer in Medford off N Pacific hwy. Gotta a call 2 days prior that they didn't have one and I would need to drive to Selma Or to pick up one. That's is over a hour drive from me and in the wrong direction. I finally agreed to this cause my son is stationed at Camp Pendleton and needed his belongings. The day im supposed to go pick up said trailer I call the number to make sure the trailer was ready for pickup......the number was disconnected. I then called the main number in Eugene where they attempted to contact the dealer as well as the last person to rent trailer. No luck. I then had to rent a 5'x8' trailer from a place in central point off crater lake hwy. The trailer had not been moved in 6 months per the young lady that rented it to me and then she asked if I would need help hooking up. The trailer was up against a fence on dried grass past my knees in some places. Yes, I'm gonna need your help. This whole experience was a nightmare.....don't guarantee stuff if you don't have it.
Amy G.- Rating:
- 2.0
They need a larger sign. I passed by 3 the times.
Dennis H.- Rating:
- 4.0
The office is a bit hard to find. A sign on the main access road showing where to turn would be helpful.
Andrew W.- Rating:
- 4.0
It would have been nice if the trailers were parked in an asphalt parking lot and not out on grass and dirt.Staff at this location provide excellent customer service though. Simple process to rent and to return. Thanks!
ann G.- Rating:
- 5.0
Good family business.
Janine C.