Incorporate the hidden fees into the basic rate, there is nothing more infuriating than figuring the costs to find additional fees added to the bill.Peter D.
Moving Truck Rental in Whitinsville, MA at Depot Carwash
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Whitinsville, MA 01588
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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Online mobile app did not work and I had to wait for the local guy to come get me the keys. When opening the van - both front seats were COVERED with white dog hair and the local guy could not get it out - he ended up putting a covering over the seats. The van had leftover candy and wrappers from the previous renter. When I returned the van, again the mobile app did not work and I had to again wait for the local guy to drive over (their office is in a different location from the vans). I have rented from this location before with no issues, but the mobile app was very frustrating and did not at all work. The people at this location are very good to work with and I would rent from them again, but the 24/7 app needs a lot of work. It took us over half an hour to get everything straightened out which ate into the time allotment for my rental.Karen A.
Make sure you don't get charged double.l have been charged now as I speakKWAKU A.
I rented a box truck. When I got to the location I was told I reserved a cargo van. Then I could not get the vehicles keys. Had to switch to ANOTHER cargo van. I spent half an hour at the location making phone calls, trying to get the keys. Finally got the rental. It was full of dog hair but I Used it. And then, later, I tried to return it for ANOTHER HALF AN HOUR.I had to spend a lot of time on hold waiting for answers. on moving day I wasted a good hour trying to rent and return the truck. I hated it and I'd never do it again.Tammy V.
Prompt efficient ServiceWILLIAM C.
Depot Carwash offers few rental options, but they went above and beyond to help me get a utility trailer when I needed it. The pick up and drop off was quick and easy.BOBBY T.
There was no one at this location when I dropped the vehicle off.MATTHEW M.
No one was present at the rental place when I arrived. I had to call to get someone to come to the rental place. This type of arrangement could of worked if I had been informed ahead of time and given the proper instructions. The trailer I rented needs to have its tires balanced. There was a small amount of trash in the trailer when I rented it.ROGER G.
Explain the drop off process for those who may not have done it before.Teddianne P.
Charged OVER the quoted price. BooooVICTORIA G.
We did not receive a utility dolly that we requested. We were told by the renter we would receive a $7 credit which we have not received.Michael G.
Vehicle was in poor condition. Cigarette ashes covering vehicle. Pile of ashes on both seats, floor and cup holders full. Vehicle smelled as if had been smoked in day of rental.Ryan D.
Great Service!Randall B.
My pick up time was 1 pm the owner not at location until almost 1:20 pm that's aggravating when moving and on a time frame. Its important to be on time!!STEPHANIE F.
A $20 fee that was not waivable, false advertising, and slow/difficult website that took us over an hour to get into the vehicle.Elizabeth D.
Put gas in the truck, more than what was originally in there, still charged for gas claiming it was lower than the amount we even used BEFORE filling it back up.tiffany Z.
Great people, Great servicekevin O.
Coordinate your online check in with your dispatch and office personnel. Otherwise an overall easy and cost effective service. I think a my confusion was a result of the pandemic and I would rent and recommend the location & UHaul again.Christine J.
Friendly ServiceWILLIAM A.
Location not staffed (you have to call when you arrive), but this was made up for by the clean condition of the van and dolly. Easy checkout process and good rental pricing. Convenient location.donna K.
There was name mix up for obtaining the truck, but resolved adequately, pleasantly. ThanxBenjamin F.
The approval process on the mobile app took quite some time, over 7 minutes this time. The app is sometimes misleading, it will show that there are network connectivity issues even though there are not which is confusing. Otherwise it was great as always!Doug P.
This location does not have anyone on site. The building that is at this site is unattended and an absolute disaster inside. They did not have any of the dolly's or blankets that i asked for. The app said to go to the counter to get the key, but there is no counter to go to so i had to do the live chat to get the code for the lock box which took extra time that I did not have. Would never rent from this location again.Thomas K.
I would if there was more communication. I had no idea of any process surrounding before and after hours pick ups and deliveries! Cost me an hour on the front end. Phone numbers disconnected and no notification of pick up process..Ginelle P.
I should receive a notification if a dolly that I requested is not available. I should not find this out after I get there to pick up the truck. I would have gone to a different location. I was not able to use the online 24/7 because I could get service at the location and uhaul site kept saying my location was not turned on even though it was. It was frustrating. The customer service at the location was great even though I was not supposed to be using it.denise W.