Get better people to work there.
MIGDALIA A.
One Stop Enterprise
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Wilkes-Barre, PA 18702
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Fast service, friendly,
David A.When booking the reservation, for which Uhaul would not allow me to speak to anyone but only do online, it asked if at the counter upon pickup, would I rather speak to someone to check in and get the keys or would I rather check in myself on the app. I selected to check in with a person at the pickup location so I didn't have to use my phone. When I got there, the man behind the gas station counter told me I had to download the app, and that the option to work with someone is only there because his boss does paperwork sometimes. I don't know what that means and the man behind the counter was nice but this was not a good experience and I will not be using Uhaul again. Instead of a smooth pickup experience, I was forced to stand inside a gas station and use my phone which delayed my entire moving process that day.
Desiree R.The woman inside gad NO Idea what to do for the rental she handed me a paper with the phone number to call... Needless to say when returning the vehicle she knew nothing about returning the vehicle and told me to but the key in the drop box... That being said I was charged for an additional day that I had already returned the vehicle with more gas than when I picked it up and if course was charged a ridiculous amount for 10 gallons of gas!!! Of course they would they own the gas station! I've rented many times but these small pickup locations are a joke because nobody cares about their job today...
Dante L.The person running the place was more worried about some guy playing video games then renting me the truck I never got my lease paperwork or anything the lady just kept saying is you have to call customer service the truck was dirty had to be swept and other pieces of garbage in the cab of the truck
Jeremy H.