The trucks radio was broken, didn't work at all. The back of the truck was very dusty and had scraps of paper from previous rental. It was minor, but should have at least been swept out. Also, when I booked the reservation I selected no coverage, yet somehow when I looked at the receipt coverage just magically popped up even though when I checked in no one asked to confirm coverage or decline coverage. The check in process was also a little shaky. Wasn't sure where to go. Talked to someone they said into the back room. They were very friendly staff. 10/10 on friendliness. But then they just handed me a key, had me sign something confirming gas tank level, without actually going out to the truck and then let me be. No one checked the truck prior to me leaving with it.Andy C.
Mattress & Furniture Liquidator
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Wilmington, NC 28403
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Drop off was easy. Parking was a bit tight but customer service was great and made turning in the U-Haul an easy process.Derek S.
I was not given a receipt and was told we could pay on end of trip with a different credit card when we settled out. It appears he charges us that day anyhow, still researching. See notes on drop off section.LlewellynE Z.
Don't charge my card once I fill up the truck I was charged twice and called with no answerAndrew M.
Customer service was extremely poor. Employee extremely rude. They overcharge you for miles you didn't drive and gas even if you filled the truck up to full before returning. When you try to get these issues resolved, the old Hispanic man becomes irate and refuses to resolve the issue. I had to call Uhaul customer service to get charges removed. DO NOTJimilia B.