Not familiar with the area, it was difficult to find. No signage on the road, tiny sign above storefront. Saw other trucks parked there as we drove past.that's how we found it. The woman who checked us in was very friendly, met us out in the parking lot as soon as we pulled in.Edward O.
Moving Truck Rental in Winchester, VA at Winchester Moving Supplies
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Winchester, VA 22601
(Wards Plaza Next to Valley Discounts)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 5h pm
- Dim : 9h am à 3h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Winchester, VA 22601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Was charged $159 for one day and I only traveled 10 miles and I filled the truck back up with gas still haven't received my money back why?AMY MICHELLE J.
We originally wanted to rent a uhaul for 7 days. On the website the max time we could rent was 24hours. When I spoke with the first uhaul rep on the phone, she told me the next day the uhaul needed to be returned by 8am. I called uhaul customer service back and got a lady on the phone who was less than pleasant. I told her we originally wanted to rent a uhaul for 7 days, which her reply made me feel like I was an idiot for even thinking to do something like that. I told her ok thank you that was all I needed and we hung up the phone. In the mean time, my husband and I rented a storage unit. When we arrived to pick up the uhaul we were treated terribly and lectured that we better return the uhaul or we'd be reported as stealing the uhaul. The man was not nice and was acting like WE had done something wrong, and kept telling us we better not take the uhaul??? We then were only allowed to have the uhaul until 11pm the same day, when originally it was 8am the next day. We were told if it was a minute late, he'd call the police to report the uhaul stolen? For one, we aren't thiefs. Seconds, I simply asked the customer service rep on the phone if I could rent it for 7 days. When she said no, we made other arrangements. It was THAT simple. If you go back and listen to our phone call which I highly advice you to do, I never once made it seem like we'd keep the uhaul. I didn't fight with her or make it seem like we would keep the uhaul. I was kind and hung up to hurry and make new plans. We were COMPLETELY belittled by your company, and treated like BAD people simply for asking if we could rent a uhaul for a week. Secondly, BOTH of your employees lacked any type of customer service skills. Absolutely no excuse for your employees actions. We need a uhaul now on May 7 and because of this experience we will take our business elsewhere.Taylor V.
The clerk/associate had left a note on the door â€œOut to lunch, be back at 3:00 pm.â€ When I arrived there was already a customer waiting. The clerk/associate did not return until 3:33 pm. My scheduled pickup was at 3:30 pm. The clerk smelled of marijuana and the truck I was given had not been swept out. The store needs to be staffed by someone more professional.JASONLEON L.
One the lady i dealt with one was rude and made me wait a half hour to get my truck and then she didnt give me the dollie i rented and was promoting weed she smelt like it and was wearing a shirt with weed on it and was more worried about hangin outside with some guy that was not a customer and gave me the wrong info on returning the truck which made my bill way to high for a 5 mile drive she was the problemSTEPHENEDWARD P.
They charged me for a dolly I didn't rent, didn't give me a mileage credit when they said they would initially. When I called to ask about the discrepancies, the lady said let me pull up your invoice and call you right back. That was 9 days ago. Wow!!Paul S.
To make sure that the vehicles in working condition the truck I had was low on all and had transmission issues they should give me money back for the inconvenienceLAWRENCELESTER J.
The breaks were sooooooo bad on this vehicle. No fault of the locations, because they're great. But the truck was almost too dangerous to drive with the current condition of the breaks. We've been renting 26' trucks for years from this location.STASIALEIGH L.
Very helpful representative.Ruth H.
Great service, super friendly, helpful. Thanks so much!Amy G.
We had to sweep out the back of the truck before we loaded. Truck should be fully fueled upon pick up. Our truck's fuel was slightly below 3/4 full.BRIAN M.
They charged me $13 for dropping off they key because I couldn't access the internet. Then they charged me twice on my bank account for the rental and I had to wait 7 days to get it back. They caused me to have over draft fees. Don't deal with this company!JAMESGOOSE G.
Had multiple issues of being overcharged renting u hauls this summer.Daniel T.
Tire monator light on no eqiment blankets dolly snow covered ice conditionsDONALDLEE H.
Very easy order, pick-up, and return.Jacob L.
The store should be organized better in order to feel more inviting and promote a good image.ENRIQUE P.
When a client has a ONE WAY trip give a courtesy call to see if they are still coming because you never know what could have happen a flat tire, an accident, etc. Just to cancel a reservation and not follow up makes you look like you don't care about your customers at all.CHAD P.
Very friendly staff who really seemed to know exactly what they were doing.Schuyler D.
Everything was fine!MICHAEL TIMOTHY B.
This location was a little less than what I expected but they were organized and had me out the door in a few minutes.CARL T.
Service was fast and seamless. Staff was friendly.KEVIN B.
Customer service was absolutely ridiculous. The woman who â€œhelpedâ€ us was extremely rude. We were also charged an additional 30+ dollars for â€œequipment feesâ€ which zero explanation as to what this is for.MATTHEWGENE H.
Employees were not wearing masks during Covid. Employee did not obtain necessary info or designate a drop off location on the contract. Employee did not offer to hook up trailer. We were told to hook it up and then drive by so she could check it.THOMASCARL H.
I rented a truck to go 200 miles or more. I was told after the fact that I had to return it to the original store ðŸ™„Bobbie M.
Fast and courteous service.Ronald G.